Field Applications Analyst Ii

3 weeks ago

Montréal, Canada Beckman Coulter Diagnostics Full time

**Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.**

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The **Field Applications Analyst II** for Beckman Coulter Diagnostics is responsible for the installation and support of instrumentation which may include Chemistry/Immunoassay platforms, Automation and Middleware, and others as determined by customer needs. The goal is to ensure the analyzers meet Beckman Coulter stated requirements in the customer laboratory environment.

This position is part of the Canadian Field Applications Specialist Team and will be **remote (local to **Montreal, Quebec)**. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Canadian Field Applications Specialist Team and report to the Manager of Field Applications responsible for addressing customer questions and concerns regarding instrument operation and assay performance, in accordance with published specifications and regulatory body requirements. The individual works closely with many cross functional teams including Field Service, Sales, Customer Training and Tech Support. If you thrive in a multifunctional, fast-paced, supporting role and want to work to build a world-class technical customer support organization—read on

**In this role, you will have the opportunity to**:

- Ensure customer is fully prepared for analyzer verification and meeting milestones for established implementation timeline
- Assesses customer Key Operator performance and knowledge level
- Completes Verification studies on instrumentation including, but not limited to instrument set-up, calibration, precision, linearity studies, and method comparisons
- Provides onsite training for accurate operation of instrumentation
- Handle and support customer satisfaction to sustain the growth of business
- Works collaboratively across the business to build partnerships with the marketing, service, and sales teams to ensure high customer satisfaction
- Drives revenue growth through determining assay growth opportunities while working with customers

**The essential requirements of the job include**:

- Bachelor’s degree in related field with 2+ years’ experience in Laboratory / Diagnostic instrumentation or related field OR Master’s Degree in field with 0+ years’ experience in Laboratory / Diagnostic instrumentation or related field
- Fluent in English and French, both spoken and written
- Advanced understanding of Diagnostics or Healthcare Industry with heavy emphasis on Laboratory Regulatory environment

**It would be a plus if you also possess previous experience in**:

- Experience in the Diagnostics industry
- Familiarity with Standard Laboratory Practices, including Quality Control, record keeping, and regulatory requirements (CAP, CLIA, IQMH)
- Strong proficiency in Microsoft Office (Word, Excel, Powerpoint), EP Evaluator

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful **Danaher Business System** tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time t

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