Huntsville - Customer Experience Associate

4 weeks ago


Bracebridge, Canada TD Bank Full time

417183BR

Retail Banking - Customer Service

Bracebridge, ON

Gravenhurst, ON Huntsville, ON

August 17, 2023

Hours

22.5

Workplace Model

Onsite

Pay Details

Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

Job Details

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers’ concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Company Overview

**Our Values**
At TD we’re guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
** Making Your Well-being a Priority**
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomesbecause when colleagues feel their best, they’re more likely to do their best.

**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

**How We Work**
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they’ll always have access to the TD community and experience our culture of care.

**Who We Are**
TD is one of the world’s leading global financial institutions and is the fifth largest bank in



  • Bracebridge, Canada Scotiabank Full time

    Requisition ID: 187857 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **First Nations/Metis/Inuit - Customer Experience Associate** **_Posted pursuant to Scotiabank’s Special Program under the Employment Equity Act and Canadian Human Rights Act._** **_While you must be an Indigenous person in...


  • Bracebridge, Canada Scotiabank Full time

    Requisition ID: 187857 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **First Nations/Metis/Inuit - Customer Experience Associate** - Posted pursuant to Scotiabank’s Special Program under the Employment Equity Act and Canadian Human Rights Act._ - While you must be an Indigenous person in order to...


  • Bracebridge, Canada TD Bank Full time

    **Customer Experience Associate**: - 426865BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 50 Highway 118 West **Employment Type** - Regular **City** - Bracebridge **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...


  • Bracebridge, Canada Scotiabank Full time

    Requisition ID: 196372 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...


  • Bracebridge, Ontario, Canada TD Full time

    Lieu de travail: Bracebridge, Ontario, Canada Horaire: 15 Secteur d'activité: Services bancaires personnels et commerciaux Détails de la rémunération : Nous avons à cœur d'offrir une rémunération juste et équitable à tous nos collègues. En votre qualité de candidat ou de candidate, nous vous encourageons à avoir une conversation franche...


  • Bracebridge, Canada MP Home Maintenance Work - Huntsville Full time

    We are seeking enthusiastic and self-motivated individuals to join our team as an Outdoor Sales Associate. As an Outdoor Sales Associate, you will be talking with a lot of people, working on your communication skills, and building relationships with our clients. This year our company's goal is to maximize growth while still maintaining a fun and enjoyable...


  • Bracebridge, Canada MP Home Maintenance Work - Huntsville Full time

    We are seeking enthusiastic and self-motivated individuals to join our team as an Outdoor Sales Associate.As an Outdoor Sales Associate, you will be talking with a lot of people, working on your communication skills, and building relationships with our clients. This year our company's goal is to maximize growth while still maintaining a fun and enjoyable...


  • Bracebridge, Canada Muskoka Algonquin Healthcare Full time

    Working together to provide outstanding integrated health care to our communities delivering best patient outcomes with exemplary standards and compassion, Muskoka Algonquin Healthcare (MAHC) is a multi-site organization that includes Huntsville District Memorial Hospital Site and South Muskoka Memorial Hospital Site. ROLE Working at Muskoka Algonquin...


  • Bracebridge, Canada Muskoka Algonquin Healthcare Full time

    Working together to provide outstanding integrated health care to our communities delivering best patient outcomes with exemplary standards and compassion, Muskoka Algonquin Healthcare (MAHC) is a multi-site organization that includes Huntsville District Memorial Hospital Site and South Muskoka Memorial Hospital Site. ROLE As a Personal Support Worker...

  • Occupational Health

    5 days ago


    Bracebridge, Canada Muskoka Algonquin Healthcare Full time

    Working Together to Provide Outstanding Integrated Health Care Muskoka Algonquin Healthcare (MAHC) is a multi-site organization that includes Huntsville District Memorial Hospital Site and South Muskoka Memorial Hospital Site. Our goal is to deliver the best patient outcomes with exemplary standards and compassion. Role The following responsibilities are...

  • Occupational Health

    5 days ago


    Bracebridge, Canada Muskoka Algonquin Healthcare Full time

    Working Together to Provide Outstanding Integrated Health Care Muskoka Algonquin Healthcare (MAHC) is a multi-site organization that includes Huntsville District Memorial Hospital Site and South Muskoka Memorial Hospital Site. Our goal is to deliver the best patient outcomes with exemplary standards and compassion. Role The following responsibilities are...


  • Bracebridge, Canada Muskoka Algonquin Healthcare Full time

    Working together to provide outstanding integrated health care to our communities delivering best patient outcomes with exemplary standards and compassion, Muskoka Algonquin Healthcare (MAHC) is a multi-site organization that includes Huntsville District Memorial Hospital Site and South Muskoka Memorial Hospital Site. **ROLE** As a Central Registration and...


  • Bracebridge, Canada TD Bank Full time

    Work Location:Bracebridge, Ontario, CanadaHours:15Line of Business:Personal & Commercial BankingPay Details:We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.Job...


  • Bracebridge, Canada Muskoka Algonquin Healthcare Full time

    Working together to provide outstanding integrated health care to our communities delivering best patient outcomes with exemplary standards and compassion, Muskoka Algonquin Healthcare (MAHC) is a multi-site organization that includes Huntsville District Memorial Hospital Site and South Muskoka Memorial Hospital Site. ROLE As a Medical Device Reprocessing...


  • Bracebridge, Canada Absolute Home Services Inc Full time

    Absolute Home Services is a rapidly growing home services company dedicated to providing our clients with excellent service and quality work. We have been operating since 2012 and have divisions in painting, handyman services, and landscaping, with the goal of being a one-stop shop for our residential clients. We are looking to add a Lead Hand in our Muskoka...


  • Bracebridge, Canada Muskoka Algonquin Healthcare Full time

    Working together to provide outstanding integrated health care to our communities delivering best patient outcomes with exemplary standards and compassion, Muskoka Algonquin Healthcare (MAHC) is a multi-site organization that includes Huntsville District Memorial Hospital Site and South Muskoka Memorial Hospital Site. **ROLE** - Supporting the Diagnostic...

  • Security Officers

    7 days ago


    Bracebridge, Canada Muskoka Algonquin Healthcare Full time

    Working together to provide outstanding integrated health care to our communities delivering best patient outcomes with exemplary standards and compassion, Muskoka Algonquin Healthcare (MAHC) is a multi-site organization that includes Huntsville District Memorial Hospital Site and South Muskoka Memorial Hospital Site. **ROLE** As a Security Officer at...

  • Hospital Supervisor

    1 week ago


    Bracebridge, Canada Muskoka Algonquin Healthcare Full time

    Working together to provide outstanding integrated health care to our communities delivering best patient outcomes with exemplary standards and compassion, Muskoka Algonquin Healthcare (MAHC) is a multi-site organization that includes Huntsville District Memorial Hospital Site and South Muskoka Memorial Hospital Site. ROLE The Hospital Supervisor...

  • Hospital Supervisor

    3 weeks ago


    Bracebridge, Canada Muskoka Algonquin Healthcare Full time

    Working together to provide outstanding integrated health care to our communities delivering best patient outcomes with exemplary standards and compassion, Muskoka Algonquin Healthcare (MAHC) is a multi-site organization that includes Huntsville District Memorial Hospital Site and South Muskoka Memorial Hospital Site. **ROLE** The Hospital Supervisor...

  • Framing Carpenter

    3 weeks ago


    Bracebridge, Canada Warren Building Co. Full time

    **About us** Warren Building Co. is a small business in Bracebridge, ON. We are demanding, collaborative, customer-centric, and our goal is to create amazing builds at unique locations around Muskoka, utilizing our skills in fine carpentry to exceed client expectations. Our work environment includes: - Growth opportunities - Safe work...