Experience Attendant

3 months ago


Moncton, Canada Usva spa Full time

**EXCITING NEWS -** the Usva Team is expanding We are currently searching for one individual who would thrive in a nurturing, balanced, and appreciative work environment.

We have an opening for a full-time position or part-time, specifically for a team player who values human connections and who exudes positivity with their infectious smile

**Job descriptions**:

- Warmly welcome guest. Respond to needs and questions as well, and provide the necessary items;
- Inform the guest of the spa conditions and rules;
- Check
- in and Check
- out;
- Collect comments, suggestions and complaints from customers and then forward them to the immediate supervisor;
- Help in the opening and closing of the site;
- Carry out regular tours of the site to ensure compliance with rules while providing good customer service;
- Preparation of recipes and assembling of the plates/snacks according to the menu;
**Job requirements**:

- Safety food (an asset);
- Up-to-date Canadian Red Cross first aid and CPR training (an asset);
- Interpersonal skills and good communication skills;
- Positive attitude;
- Bilingualism essential (French and English);
- Relevant experience in reception and customer service;
As part of the Usva family, you will enjoy a range of benefits, including free access to our thermal experience, shared tips, competitive salaries, dental and health insurance after one year, team-building activities, discounted prices on treatments, and access to our exclusive Work Wellness Program.

We take pride in offering excellent service, and it’s been attested that our guests appreciate the following qualities from our team: - A warm and heartfelt welcome
- Genuine kindness
- Utmost professionalism and discretion
- A sincere concern for others' well-being
- Effective communication in both English and French.

**GRANDE NOUVELLE **L'équipe Usva s’agrandit Nous sommes actuellement à la recherche d'une personne qui s’épanouira dans un environnement de travail bienveillant, équilibré et appréciatif.

Nous avons un poste à combler à temps plein ou temps-partiel et nous recherchons une personne ayant l’esprit d’équipe, appréciant les relations humaines et affichant un sourire positif et contagieux

**Description des tâches**:

- Accueillir chaleureusement les invités;
- Répondre aux questions ainsi que fournir les items nécessaires aux invités ;
- Informer le client des conditions et règlements du spa;
- Effectuer les facturations;
- Recueillir les commentaires, suggestions et plaintes des clients pour ensuite les acheminer supérieur immédiat;
- Participer à l’ouverture et à la fermeture du site;
- Effectuer des tournées régulières du site pour s’assurer du respect des règlements tout en offrant un bon service à la clientèle;
- Confection des recettes à partir de fiches techniques ainsi que confectionner le montage des assiettes/ collations en fonction du menu;
**Exigences du poste**:

- Formation en hygiène et salubrité (un atout)
- Formation en secourisme et RCR de la Croix-Rouge Canadienne à jour (un atout);
- onnes aptitudes en relationnel et en communication;
- Attitude positive;
- Bilinguisme essentiel (français et anglais);
- Expérience pertinente à la réception et en service à la clientèle.

En intégrant la famille Usva, vous bénéficierez d’une multitude d’avantages uniques : accès gratuit à notre expérience thermale, pourboires partagés, salaires compétitifs, assurances collectives après un an, activités d’équipe, tarifs préférentiels sur les soins, ainsi que l’accès privilégié à notre programme exclusif de bien-être au travail.

Type d'emploi : Temps plein, Temps partiel, Permanent

Rémunération : à partir de 18,00$ par heure

Heures prévues : 24 par semaine

Lieu du poste : En présentiel


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