Desktop Euc L1

3 weeks ago

SaintLaurent, Canada Iron Systems Full time

**Date Posted**:

- 2/18/2024

**Job Function**:

- IT Support

**Location**:

- Saint-Laurent QC - CAN

**Offered Salary**:

- Competitive

Behavioral skills required:

- Must have good customer facing skills and be well presented.
- Demonstrates independent and proactive thinking
- Builds effective relationships with both with CLIENT and End Client
- Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practice.
- Must be able to work alone and unsupervised, taking the initiative when necessary.
- Must be organized and prioritize work appropriately.
- Fully vaccinated techs

Technical skills & Experience required:

- Must have experience of using an ITSM system.
- Support experience of MACs would be beneficial
- Knowledge of mobile devices, in particular those running iOS and Android operating systems
- Working knowledge of current and legacy hardware platforms, experience with building, configuring, replacing and troubleshooting desktop and laptop hardware components;
- Ability to replace defective parts.

Desired Educational Requirements:

- Completion of CompTIA certifications - e.g. A+, Network+, etc.
- Completion (or near completion) of Microsoft certifications - e.g. MCP, MCITP, MCSE, etc.

  • Euc Deskside Support L1

    2 months ago

    Saint-Laurent, Canada Iron Systems Full time

    Currently, looking for a L1 resources with 1-3 years of experience in IT that has a solid primary French Communication background and English as a second language, that can work in a team environment, process leadership, strong relationship-building, decision-making, communication, analytical, technical, and problem-solving skills. Comprehensive knowledge...

  • Desktop Support Technician

    4 weeks ago

    Saint-Laurent, Canada Iron Service Global Inc Full time

    **Responsibilities**: - Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and desktops. - Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to,...

  • Desktop Support

    3 weeks ago

    Saint-Laurent, Canada Iron Service Global Inc Full time

    Currently, looking for a L1 resources with 1-3 years of experience in IT that has a solid primary French Communication background and English as a second language, that can work in a team environment, process leadership, strong relationship-building, decision-making, communication, analytical, technical, and problem-solving skills. Comprehensive knowledge...

  • Euc Deskside Support

    4 days ago

    Saint-Laurent, Canada Iron Systems Full time

    **Date Posted**: - 4/5/2024 **Job Function**: - IT Support **Location**: - Saint-Laurent Quebec - CAN **Offered Salary**: - Competitive **General Description**: As a member of end user support team, FS Onsite Service Engineers are primarily focused on customer experience to ensure all interactions result in a positive outcome-based service. - Deliver...

  • Product Support Specialist

    5 days ago

    Saint-Laurent, Canada CAE Full time

    **Role and Responsibilities** CAE Pelesys is looking for Product Support Specialist's to work with our Customer Support Team. **Summary** In this role you will be responsible for supporting and maintaining the Pelesys product suite for our customers and internal stakeholders. You will work closely with Operations, L3 Support, software developers, and...