E-commerce Fulfillment Lead

2 weeks ago

Toronto, Canada FOX HOME Full time

**LOCATION: FAIRVIEW MALL**

**BRAND: FOX HOME**

**POSITION: E-COMMERCE FULFILLMENT LEAD - PART-TIME
**Who are we?**

Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry in Canada In Canada, we are currently operating Mango, Laline and Fox Home. Nike is also part of Fox Group Canada and it is operated by Retailors. It is a wonderful time to join our Group with all the growth opportunities and expansions down the pipeline, we will be sure to turn your retail job into your dream career.

Fox Home is a global homeware and têxtile lifestyle brand founded in 2010. We offer a wide variety of high quality, fashionable home products at fair prices. Our focus is to deliver a unique and personalized shopping experience to all our clients. At Fox Home stores, you will find exciting product categories like table design products and tableware, bedding, kitchen essentials and cookware, bathroom essentials and home decoration **.
**Job Description
**Who are we looking for?**

We are looking for an E-Comment Fulfilment Lead, who must be a motivated individual to help develop our e-commerce, and develop the new department at Fox Home Fairview Mall.

**Responsibilities**:

- Oversee the efficient processing of customer order, ensuring accuracy and timeliness in order fulfilment
- Monitor order queues and prioritize orders based on urgency and shipping requirements
- Troubleshoot and resolve order-related issues in a timely manner
- Collaborate with the inventory management team to maintain accurate stock levels and minimize discrepancies.
- Implement and enforce inventory control procedures to prevent stockouts and overstock situations.
- Conduct regular cycle counts and reconcile inventory variances.
- Continuously identify opportunities for process optimization and efficiency improvements.
- Collaborate with cross-functional teams to implement new technologies or methodologies that enhance fulfillment operations. Analyze key performance indicators (KPIs) and develop action plans to address areas of improvement.

**Required Skills/Experience
- Minimum 3 years of Retail management experience
- Bachelor's degree in business, logistics, or a related field (preferred).
- Proven experience in e-commerce fulfillment operations, with a focus on supervision and leadership.
- Strong understanding of inventory management, order processing, and quality assurance in an e-commerce setting.
- Excellent communication, organizational, and problem-solving skills.
- Familiarity with e-commerce platforms and order management systems.
- Ability to work in a fast-paced and dynamic environment.

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted

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