Assistant General Manager

3 months ago

Vancouver, Canada Fortune Sound Club Full time

Nightclub of the Year Fortune Sound Club is a premier nightlife destination in Chinatown Vancouver, known for its cool vibes, top-tier entertainment, and exceptional service. We are currently seeking an experienced Assistant General Manager (AGM) to oversee our night operations and ensure the highest standards of customer satisfaction and operational excellence.

We're excited to offer this opportunity for the hospitality professional who is looking for that next step in their career.

The AGM role promises a front row to everything that This is Blueprint has to offer, alongside a solid career development track within Western Canada's best entertainment and hospitality provider.

**POSITION OVERVIEW**:
As AGM, you act in the capacity of deputy to the General Manager (or their designate), ensuring all aspects of operations are undertaken to support a successful enterprise. Responsibilities include hiring and onboarding, ongoing training of staff and managers, short
- and long-term planning in partnership with the GM, coordinating cost-effective and proactive maintenance as needed, product selection and purchase, inventory control, security best practice and customer service, with an emphasis on community support and growth. As a highly visible and influential member of the team, you are guided by and live our company values: Be Real, Have Fun, Own It, and Grow With Us.

**SUPERVISORY RESPONSIBILITY**

Supervises location supervision and staff, oversight of contractors / vendors as appropriate

**ESSENTIAL FUNCTIONS**
- Assists in training, monitoring, and providing feedback to all staff and supervisors
- Audits proactively across all aspects of operations to ensure best practice is being followed
- Ensures all staff maintain the highest industry service standard
- Effective staff management through quality communication, mentoring and training to undertake duties and comply with all policies and procedures in place
- Acts as key point of contact to resolve patrons’ complaints, escalating to / informing GM as appropriate
- Leads through fostering a respectful, supportive environment for staff and patrons
- Is responsible for assisting in fiscal management of the venue, including but not limited to meeting all budgeted revenue and expense targets, continuous and prudent management of controllable costs; proactive communication regarding missed targets, ideally in advance for open, transparent discussion; supports General Manager and Division Operations Manager (or designate) to set annual and quarterly targets and budgets
- Takes responsibility for overall venue environment and experience, including all building and equipment auditing and maintenance
- Ensures all staff and contractors are compliant with statutory obligations under the Liquor Act, municipal bylaws, provincial and federal regulations and other legislation as applicable
- Ensures health & safety plan requirements, including specific fire & evacuation procedures, are met, communicated to staff, and audited regularly
- Maintains transparent, open and collaborative partnership with General Manager and Head Office team
- Designates an alternate to assume responsibilities in absentia
- From time to time, may be required to assume responsibility for special projects and initiatives as directed by This is Blueprint management

**REQUIRED SKILLS & EXPERIENCE**
- Prior demonstrable experience at management level in a fast-paced live entertainment venue
- Knowledge of appropriate statutory regulations and guiding principles including but not limited to Liquor Act, Occupational Health & Safety, Employment Standards, municipal bylaws governing live entertainment venues
- Experience in cash handling, adherence to best practice accounting procedures
- Proven ability to communicate effectively and resolve patron issues in a professional, consistent manner
- Passion for customer service and working collaboratively to provide a first-class guest experience
- Thrives in a dynamic, fast-paced, team-based environment
- Drives for results by inspiring others
- Able to provide consistent presence during operating hours (evenings and weekends)

**PREFERRED SKILLS & EXPERIENCE**
- Product knowledge appropriate to venue and client profile
- Exposure or prior experience in event booking, production or talent acquisition
- Interest in live music and entertainment appropriate to venue and client profile
- Previous experience in collaborating with remote team members

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$65,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Store discount
- Work from home

Schedule:

- Evening shift
- Every Weekend

Supplemental pay types:

- Tips

**Experience**:

- serving or bartending: 3 years (required)
- management: 1 year (required)

Licence/Certification:

- Serving It Right (required)

Work

  • Assistant General Manager

    4 months ago

    Vancouver, Canada Cineplex Full time

    Work location: Granville The Rec Room City: Vancouver What you will do: Assistant General Manager - TRR Granville Our Assistant General Managers (AGM) are an integral part of the team who provide an exceptional experience to each and every guest. The Assistant General Manager executes all company programs, supports the operation of the business, maintains...

  • Assistant General Manager

    3 weeks ago

    Vancouver, British Columbia, Canada Sprezzatura Mount Pleasant Full time

    We are seeking an Assistant General Manager to join our team and contribute to our successRole Overview:The Assistant General Manager will play a vital role in supporting the General Manager in overseeing the day-to-day operations of the restaurant. This position requires a strong focus on customer service, team management, financial management, and overall...

  • Assistant General Manager

    2 weeks ago

    Vancouver, British Columbia, Canada Sprezzatura Mount Pleasant Full time

    Job Title: Assistant General Manager We are seeking a highly skilled and experienced Assistant General Manager to join our team and contribute to our success in a fast-paced Italian restaurant environment. About the Role: The Assistant General Manager will play a vital role in supporting the General Manager in overseeing the day-to-day operations of the...

  • Assistant General Manager

    2 months ago

    Vancouver, Canada Boston Pizza International, Inc. (Calgary) Full time

    Assistant General Manager (AGM)Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversee the daily operations of the restaurant. This includes the training, development, staffing, scheduling, and performance management of the Front of House team members. The Assistant General Manager is responsible for ensuring that our...

  • General Manager

    3 months ago

    Vancouver, Canada General Dynamics Land Systems UK Full time

    The General Manager reports to the Board of Directors and works closely and collaboratively with the Artistic Director and support staff. The General Manager plays a key role in the administrative and managerial direction of the company.Responsibilities include:Together with the Artistic Director, creating the annual operating budgetLiaising with the...

  • General Manager

    3 months ago

    Vancouver, Canada General Dynamics Land Systems UK Full time

    The General Manager reports to the Board of Directors and works closely and collaboratively with the Artistic Director and support staff. The General Manager plays a key role in the administrative and managerial direction of the company.Responsibilities include:Together with the Artistic Director, creating the annual operating budgetLiaising with the...

  • Assistant General Manager

    2 weeks ago

    Vancouver, Canada Per se hospitality group Social Corner Full time

    **Assistant General Manager** **Per se Social Corner** is a Michelin Guide recommended establishment and one of Vancouver’s buzziest restaurants. We are currently seeking an **Assistant Restaurant Manager** to manage and oversee daily operations to deliver memorable quality dining experiences for all our guests. This role requires exceptional leadership...

  • Assistant General Manager

    7 days ago

    Vancouver, British Columbia, Canada Boston Pizza International Inc. Full time

    Seeking Assistant General Manager to oversee daily operations of a leading casual dining restaurant, ensuring exceptional guest and team member experiences. Job Description As Assistant General Manager, you will be responsible for leading a team of Front of House staff, training and developing team members, and ensuring a positive and safe work...

  • Assistant General Manager

    4 months ago

    Vancouver, Canada Gold's Gym - British Columbia Full time

    **ASSISTANT GENERAL MANAGER** Gold’s Gym **_WEST BROADWAY _**in Vancouver, B.C. is hiring full time Assistant General Manager, with potential to grow! Are you outgoing, enthusiastic, with a passion for fitness? We would love to hear from you! **About Gold’s Gym** Gold’s Gym has been the authority on fitness since 1965. It was then that fitness legend...

  • Assistant General Manager

    4 months ago

    Vancouver, Canada The MRG Group Full time

    **_Assistant General Manager_** **_ Par-Tee-Putt_** **_ The MRG Group_** **_ Vancouver, B.C._** Reporting directly to the Regional General Manager, the Assistant General Manager is a fun, energetic leader who knows how to throw a party! They will be responsible for creating positive shareable experiences for guests at Par-Tee-Putt and other MRG-owned...

  • Assistant General Manager

    4 weeks ago

    Vancouver, Canada Boston Pizza Full time

    Overview: Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the Restaurant. This includes the training, development, staffing, scheduling and performance management of the Front of House team members. The Assistant General Manager is responsible for ensuring that our most important...

  • Assistant General Manager

    3 weeks ago

    Vancouver, British Columbia, Canada Boston Pizza International Inc. Full time

    Reference # Location Vancouver Date posted 08/27/2024 Address Beatty - 808 Beatty St Vancouver, British Columbia V6B 1C2 Canada Description:Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the Restaurant. This includes the training, development, staffing, scheduling and performance...

  • Assistant General Manager

    4 months ago

    Vancouver, Canada The MRG Group Full time

    **WE CREATE POSITIVE SHAREABLE EXPERIENCES** - The MRG Group is looking for an energetic and reliable Assistant General Manager to join the team. They will support the General Manager in running our MRG bars and venues situated at 670 Smithe in downtown Vancouver!_ **The Position**: This leader is responsible for creating positive shareable experiences...

  • Assistant General Manager

    3 months ago

    Vancouver, Canada Celebrities Nightclub Full time

    Celebrities is a premier nightlife destination in Vancouver, known for its electrifying atmosphere, top-tier entertainment, and exceptional service. We are currently seeking an experienced Assistant General Manager (AGM) to oversee our night operations and ensure the highest standards of customer satisfaction and operational excellence. We're excited to...

  • Assistant General Manager

    4 months ago

    Vancouver, Canada Celebrities Nightclub Full time

    Celebrities is a premier nightlife destination in Vancouver, known for its electrifying atmosphere, top-tier entertainment, and exceptional service. We are currently seeking an experienced Assistant General Manager (AGM) to oversee our night operations and ensure the highest standards of customer satisfaction and operational excellence. We're excited to...

  • Assistant General Manager

    2 weeks ago

    Vancouver, British Columbia, Canada Boston Pizza International Inc. Full time

    Job Title: Assistant General Manager Join Boston Pizza as an Assistant General Manager and lead the daily operations of a leading casual dining restaurant, overseeing the training, development, and performance management of the Front of House team members. About the Role Lead by example and work alongside team members to achieve goals through strong...

  • Assistant General Manager

    3 weeks ago

    Vancouver, Canada Sprezzatura Full time

    We are seeking an Assistant General Manager to join our team and contribute to our success. Role Overview: **Responsibilities**: - Customer Service: Ensure exceptional customer experiences by maintaining high service standards. Address and resolve customer concerns and complaints promptly and professionally. Train and motivate the staff to provide...

  • Assistant General Manager

    4 months ago

    Vancouver, Canada The Flying Pig Full time

    The Flying Pig Group of Restaurants is looking for an experienced Assistant General Manager. A degree or diploma in hospitality, business administration, accounting, computer, or related field is not required, but would be an asset. Here is a brief overview of manager criteria: - exceptional leadership skills - commitment to exceeding guest expectations -...

  • Assistant General Manager

    4 months ago

    Vancouver, Canada Sports Illustrated Clubhouse Full time

    New concept is opening it's first location at UBC. We are currently hiring for our Assistant General Manager **Purpose of Role**: The Assistant General Managers main purpose is to run the day-to-day operations of the unit. Taking a balanced approach to driving people, profit and sales to grow the business and provide an exceptional guest experience. **Who...

  • Assistant General Manager.

    3 weeks ago

    Vancouver, Canada Boston Pizza Full time

    Overview:Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversee the daily operations of the restaurant. This includes the training, development, staffing, scheduling, and performance management of the Front of House team members. The Assistant General Manager is responsible for ensuring that our most important people,...