Student Support Specialist
3 weeks ago
Posting Type
Permanent
End Date (if applicable)
Classification Title
FT Support Staff F
Pay Band
F
Min Salary
$28.56
Max Salary
$33.11
Position Summary
The incumbent is one of three Student Support Specialists who collectively are responsible for a full range of registration and financial aid activities for all Confederation College students (postsecondary, non-postsecondary, part-time, full-time, funded, contract, and international). All three staff are located at the Information Hub. As the first point of contact, the Student Support Specialist is an essential resource to be utilized by the client throughout their time at Confederation College. As the first point of contact, the incumbent is responsible to set a positive, professional tone in all interactions with students ensuring the Confederation College experience is held to the highest possible standard. The primary goal of the Information Hub is to provide a one-stop service in the process of attracting, enrolling and retaining students.
Location/Campus
Thunder Bay Campus
Education
Minimum level of formal education required for the position
2 year diploma or equivalent
Specific course(s), certification, qualification, formal training or accreditation required for the position
No additional requirements
Additional Requirements
Field(s) of Study
Business or related field
Experience
Typical number of years of experience, in addition to the necessary education level, required to perform the responsibilities of the position
Minimum of three (3) years
Type of Experience
Relevant work experience in an education environment processing complex, specialized information.
Interacts with clients, assessing, advising, and resolving complex issues.
Strong communication skills (interpersonal, client service delivery), and advisory/consultation skills.
Proficiency in operating a computer and relevant software packages, and a functional knowledge of the Banner Student Information System is required.
Utilizes computation, analytical and problem-solving skills.
Proven ability to effectively communicate to a diverse audience through various mediums.
Posting Detail Information
Posting Number
SU-F-22-65P
Close Date
01/08/2023
Hours of Work
35 hrs/week
Shift Type
**Job Types**: Full-time, Permanent
**Salary**: $28.56 per hour
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