Immigration Office Receptionist

3 days ago


North York, Canada SEP Immigration Full time

**Overview**

**Responsibilities**:

- Greet and welcome clients in a friendly and professional manner
- Answer phone calls, take messages, and direct calls to the appropriate person or department
- Schedule appointments and manage the office calendar
- Maintain client records and update information as necessary
- Handle incoming and outgoing mail and packages
- Manage inventory of office supplies and place orders as needed
- Provide administrative support to the office staff
- Schedule appointments and manage the office calendar
- Maintain client records and ensure accuracy of information
- Handle billing tasks
- Perform general clerical duties such as filing, faxing, and scanning documents
- Assist with inventory management and ordering of office supplies

Qualifications:

- 2-3 yrs of previous experience as a receptionist or administrative assistant is mandatory in the field of immigration law
- Knowledge of immigration law procedures
- Excellent communication skills, both verbal and written, and must be fluent in English and Farsi.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in data entry and record keeping
- Friendly and professional demeanor with a customer service-oriented approach - Fluency in multiple languages is a plus - Proficiency in using immigration software and databases

IRCC portal

Monitoring and directing updates and notifications through the IRCC portal

**Requirements**:

- High school diploma or equivalent
- Previous experience as a receptionist or in a similar role preferred
- Proficiency in using Google Suite (Gmail, Google Docs, Google Sheets)
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively

Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.

**ENGLISH and FARSI fluency is required

Pay: $18.00-$22.00 per hour

Schedule:

- Monday to Friday

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- Farsi and English (preferred)

Work Location: In person


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