Commercial Customer Support Representative
2 weeks ago
**Description du poste**:
Responsibilities will include:
- Respond to customer inquiries in a timely manner (24h) relating to spares pricing, availability, order status, and credit requests.
- Have basic key account management experience to actively support a predefined customer allocation
- Have basic analytical skill-sets to analyze CSC master data in support of CSC tools and operations
Manage customer purchase orders from order intake to shipment, including;
- Negotiate delivery schedules with customers for spares requirements.
- Liaise with the different back offices (Logistics, Commercial, Credit Control, Warehouses) to ensure customer requests are processed/answered, and orders are dispatched.
- Participate in reviews / meetings as required.
- Support other functions or areas within customer services as requested by the supervisor of the area.
**Exigences du poste**:
Diploma in Business Administration or equivalent
- Front Office Customer Services/Account experience, preferably in an aerospace environment
- Proficiency on SAP
- Proficiency on MS Word, Excel, PowerPoint, Outlook
- Excellent verbal and written English communication skills.
- Excellent interpersonal skills and strong sense of team work.
- Sense of priority's management
- Bilingual - Portuguese / English, Spanish / English, French / English - preferred
- Rotating Shift Schedule: 9 am to 5 pm and 11 am to 7 pm
AOG weekend support on a rotational basis
Feeling hesitant because you don't meet all of the job requirements? Don't be Safran Landing Systems (SafranLS) is committed to creating an inclusive, diverse and equitable team and encourages all applicants to apply. If you love a challenge and want to work in an exciting, high-tech environment, we want to hear from you.
SafranLS offers accommodations for people with disabilities in all parts of the hiring process and will work with applicants to meet accommodation needs that are made known to SafranLS in advance.
At SafranLS, a passion for Aerospace can mean a limitless career, land your next position with us
While we thank all applicants, only those being considered for an interview will be contacted.
The above statements reflect the general items considered necessary to describe principal functions of the position and shall not be construed as a detailed description of all the work requirements that may be inherent in the position. Other duties may be assigned as per management instruction. All applicants must meet the following requirements:Minimum age of 18 years. Canadian Controlled Goods Regulations (CGR), U.S. International Traffic in Arms Regulations (ITAR) and Canadian government security clearances and applicable contractual obligations.Safran Landing Systems Canada Inc. is an equal opportunity employer. SafranLS TOR is committed to providing accommodations for people with disabilities in all parts of the hiring process as required under its Accessibility and Accommodation Policy. SafranLS TOR will work with applicants to meet accommodation needs that are made known to SafranLS TOR in advance.
Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 76 800 collaborateurs pour un chiffre d'affaires de 15,3 milliards d'euros en 2021, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran s'engage dans des programmes de recherche et développement qui préservent les priorités environnementales de sa feuille de route d'innovation technologique.
Safran est classé 3ème meilleur employeur mondial dans son secteur par le magazine Forbes en 2021.
Safran Landing Systems est le leader mondial des fonctions d'atterrissage et de freinage pour aéronefs. Safran Landing Systems est partenaire de plus de 20 avionneurs dans les domaines du transport civil, régional et d'affaires et dans le domaine militaire, et équipe plus 27 000 aéronefs.
BAC+2
Supérieure à 3 ans
-
Customer Service Representative
7 months ago
Toronto, Canada Foxquilt Full time**About Foxquilt** Foxquilt is a leading North American Insurance technology company focused on providing small businesses insurance. Foxquilt develops, underwrites, and distributes a complete line of its own commercial insurance products in the United States and Canada. The company uses a combination of data analytics and artificial intelligence to...
-
Commercial Customer Support Representative
2 months ago
Toronto, Canada Safran Full time**Description du poste**: - Respond to customer inquiries in a timely manner (24h) relating to spares pricing, availability, order status, and credit requests. - Have progressive level of customer management expeience to actively support a predefined customer allocation. - Have established analytical skill-sets to analize CSC master data in support of CSC...
-
Customer Support Representative
3 days ago
Toronto, Canada Trint Full time**The Role** Are you interested in tech, customer service and getting involved in the commercial and operations side of a fast-moving startup/scaleup? Help us supercharge Trint to supersonic speeds. You will be a key part of the team providing fast, clear and friendly customer support. If you are self-motivated, outgoing and have a passion for great...
-
Customer Service Representative, Commercial
2 weeks ago
Toronto, Canada PROLINK Full time**Customer Service Representative, Commercial Enterprise** **The Company**: PROLINK—Canada’s Insurance Connection is an independent insurance brokerage. We have been in business since 1982, operating on the principles of integrity, honesty and caring. We provide tailor-made risk management and insurance solutions to Professional Associations and...
-
Customer Service Representative, Commercial
5 days ago
Toronto, Canada PROLINK Full time**Customer Service Representative, Commercial Programs **The Company**: PROLINK—Canada’s Insurance Connection is an independent insurance brokerage. We have been in business since 1982, operating on the principles of integrity, honesty and caring. We provide tailor-made risk management and insurance solutions to Professional Associations and Affinity...
-
Customer Support Representative
3 weeks ago
Toronto, Canada Marquis Imprimeur inc Full time**Customer Support Representative** The Customer Support Representative will have an active role to play with our publishing clients and prospects, as well as with our sales team. They will ensure that job specifications are well documented, that our clients' print projects are well coordinated with the production team and that projects are delivered on...
-
Customer Support Representative
7 hours ago
Toronto, Canada Marquis Imprimeur inc Full time**Customer Support Representative** The Customer Support Representative will have an active role to play with our publishing clients and prospects, as well as with our sales team. They will ensure that job specifications are well documented, that our clients' print projects are well coordinated with the production team and that projects are delivered on...
-
Commercial Sales Representative
3 weeks ago
Toronto, Canada Nella Cutlery & Food Equipment Inc. Full time**Commercial Sales Representative** **About the Company**: - Nella Cutlery _was established in 1952 as a small family business and has since grown to become a leading organization that caters to the food services industry through the expansive number of services and retail products we provide. From our roots as a family business, we are known today as...
-
Field Operations and Sales Representative
2 weeks ago
Toronto, Canada Arelli Commercial Cleaning Full timeArelli Cleaning Inc. is a thriving commercial cleaning company that provides exceptional cleaning & disinfection services to businesses in the GTA area. As we embark on the next stage in our journey — expanding to new cities & areas, we are looking for a **Field Operations and Sales Representative** to join our journey to success. - **What is the...
-
Customer Support Representative
7 months ago
Toronto, Canada Vault Credit Corporation Full time**Customer Support Representative** Vault Home Credit Corporation DBA VaultPay is designed to ease the consumer financing transaction between our Partners and Homeowners. We offer customers total payment control with simple and easy financing options for Homeowners and their Home Improvement loans. We are looking for a motivated, customer-focused Customer...
-
Customer Support Representative
7 months ago
Toronto, Canada company ALG Full timeALG Published: Published today Office, Operations Contract ALG is looking for a **Customer Support Representative. **We are a leading recruitment agency specialising in the aviation industry, and we are currently seeking skilled individuals to join our defence client's prestigious team in **New South Wales, Bankstown**. **About Our Client and the job...
-
Customer Support Representative
4 weeks ago
Toronto, Canada Blue J Full time $50,000 - $52,000Blue J is the leading solution in generative AI for tax experts. Our cutting edge, AI-driven tax research software is the best in the market, driving deeper, more efficient research answers for accountants and lawyers across North America and in the UK.We just announced our Series C funding, and our growing team is racing ahead with exciting product...
-
Customer Experience Representative
5 days ago
Toronto, Canada Beanfield Metroconnect Full timeYou might be wondering why we call the role a Customer Experience Representative and not Customer Service Representative. That’s intentional. At Beanfield, we pride ourselves in enabling people, communities and businesses to stay connected through our independently owned internet, phone, and IPTV services. Established in 1988, we’ve grown significantly...
-
Customer Experience Support Representative
5 days ago
Toronto, Canada eCAMION Inc. Full timeJule_ is looking to hire a part-time, motivated and enthusiastic Customer Experience Support Representative to join our diverse and dynamic team. The position is an integral part of the organization who will work closely with the Customer Experience Support Specialist with the potential to work up to 40 hours per week. We welcome individuals with previous...
-
Commercial Account Representative
7 months ago
Toronto, Canada OPENLANE Full time**Job Description**: - Hybrid Opportunity: In-Office - Monday & Tuesday- Working as part of the Commercial Accounts team, The Commercial Account Representative is responsible for administration and customer service of an assigned group of accounts.- Responsibilities- - Ensure sales vehicles meet specifications by receiving condition reports, assessing, and...
-
Commercial Account Representative
1 week ago
Toronto, Canada KAR Global Full timeHybrid Opportunity Working as part of the Commercial Accounts team, The Commercial Account Representative is responsible for administration and customer service of an assigned group of accounts. **Responsibilities**: - Ensure sales vehicles meet specifications by receiving condition reports, assessing, and obtaining authorization for repairs and preparing...
-
Commercial Account Representative
2 weeks ago
Toronto, Canada KAR Global Full time**Hybrid Opportunity: In-Office - Monday & Tuesday** Working as part of the Commercial Accounts team, The Commercial Account Representative is responsible for administration and customer service of an assigned group of accounts. **Responsibilities** - Ensure sales vehicles meet specifications by receiving condition reports, assessing, and obtaining...
-
Commercial Account Representative
2 weeks ago
Toronto, Canada KAR Global Full timeHybrid Opportunity: In-Office - Monday & Tuesday Working as part of the Commercial Accounts team, The Commercial Account Representative is responsible for administration and customer service of an assigned group of accounts. **Responsibilities**: - Ensure sales vehicles meet specifications by receiving condition reports, assessing, and obtaining...
-
Customer Support Representative
7 months ago
Toronto, Canada Vault Credit Corporation Full timeVault Home Credit Corporation DBA VaultPay is designed to ease the consumer financing transaction between our Partners and Homeowners. We offer customers total payment control with simple and easy financing options for Homeowners and their Home Improvement loans. We are looking for a motivated, customer-focused Customer Support Representative to join our...
-
Customer Support Representative
7 months ago
Toronto, Canada Vault Credit Corporation Full timeVault Home Credit Corporation DBA VaultPay is designed to ease the consumer financing transaction between our Partners and Homeowners. We offer customers total payment control with simple and easy financing options for Homeowners and their Home Improvement loans. We are looking for a motivated, customer-focused Customer Support Representative to join our...