Housekeeping Supervisor

3 weeks ago

Richmond Hill, Canada Sheraton Parkway Toronto North Hotel Full time

We operate two (2) adjoining properties - Sheraton Parkway Toronto North Hotel and Best Western Parkway Hotel, conveniently located at Highway 7 and Leslie Street in Richmond Hill. Accessible via YRT /VIVA transit, and Highways 7, 404 and 407. We offer complimentary staff parking, discounted health club membership, discount at all food & beverage outlets, and discounted hotel rate programs globally.

We are currently seeking a full time Housekeeping Supervisor to join our Housekeeping team. The duties of this position include, but are not limited to the following;
**JOB DUTIES/RESPONSIBILITIES**:
Inspect assigned areas in order to provide feedback to management and employees on the cleanliness and maintenance of those areas against standards.

**Responsibilities as follows**:

- Inspect guest rooms, guest areas and associate areas and assess compliance with all established standards as they relate to cleanliness, maintenance, safety, and security. Report, as directed, any observed deviations to established standards.
- Ensure completion of assigned shift work to department staff
- Supervise the performance of room attendants, housepersons and laundry attendants and general cleaning and take appropriate action to correct deficient conditions, behavior, and work practices.
- Produce schedules for associates in accordance with staffing guides/productivity requirements. Review and adjust staffing daily to ensure optimum staffing levels.
- Review assignments of associates and make adjustments.
- Ordering supplies
- Assigning Rooms on daily and/or as needed basis
- Ensure smooth functioning of Laundry
- Conduct guest room inspections
- Train associates on ABC’s of Housekeeping and conduct Process audits of ABC cleaning
- Monitoring and running reports from
- Prepare daily accounting reports
- Communicate throughout the day with Front Office and other departments to ensure total guest satisfaction.
- Monitor consumption and order replacement of guest and cleaning supplies.
- Other duties as may be assigned by the Housekeeping Manager, Rooms Division Manager, and/or General Manager

Job Requirements:

- Must have a minimum of 2-3 years Room Attendant/ Houseperson experience
- Must have excellent communication and interpersonal skills
- Must have the ability to speak English clearly, distinctly and cordially with guests and employees
- Must have the ability to read and write English
- Must have organizational and problem solving skills
- Must be self-motivated and detail oriented
- Must be flexible with shift availability
- Knowledge and experience of GXP an asset

**Job Types**: Full-time, Permanent

**Benefits**:

- Discounted or free food
- On-site gym
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays

Ability to commute/relocate:

- Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you CURRENTLY legally authorized to work in Canada?
- Are you available to work weekends, Saturday AND Sunday?

**Experience**:

- Hotel Houskeeping: 1 year (preferred)

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