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Business Analyst I

4 months ago

Burnaby, Canada Metro Vancouver Full time

**Position Status**: Full-Time Temporary (This position to last not later than November 22, 2024)
**Department**: Project Delivery
**Employee Group**: Teamsters Local 31
**Location**: 4515 Central Boulevard, Burnaby
**Salary Range/ Wage Rate**: PG T28 $3,634.43- $4,294.18 bi-weekly

**Our Project Delivery Department is seeking a Business Analyst I who will join the Integrated Asset Management Division, playing a pivotal part in helping optimize lifecycle value of Metro Vancouver’s assets through a consistent corporate approach to data management and decision making.**

**You are: an engineering, business, or computer professional passionate about leveraging technology to optimize business performance and drive operational efficiency. You possess excellent problem-solving skills and a keen attention to detail, with the ability to analyze complex data sets and derive actionable insights. Strong communication and project management abilities are also essential.**

**This role**:

- Acts as project manager; conducts fit/gap analysis; defines workflows and functional and system specifications; prepares project schedules and deadlines; documents requirements, prepares business cases, conducts feasibility studies, and analyzes cost effectiveness; prepares requests for proposals, selects suppliers and monitors post-implementation performance.
- Acts as a liaison between client departments and contractors; coordinates with technical staff to implement approved changes in enterprise systems; collects and creates business requirement documents; translates business requirements into technical specifications and configuration requirements; tracks and follows up on requests and product deficiencies; assists in the resolution of service problems and issues; participates in the development of disaster recovery plans.
- Leads and participates in User Acceptance Testing; coordinates releases of new versions, communicates enhancements to users; provides easy to understand supporting documentation to users; develops and implements training programs for various user departments in the use of new or revised systems.
- Supports implemented solutions by managing user accounts, trouble-shooting issues, configuring, tracking requested improvements and providing “how-to” assistance.
- Prepares reports and makes presentations related to the work performed; conducts product and market research to maintain up-to-date knowledge of developments in the information technology industry.
- Performs related duties as required.

**To be successful, you have**:

- University graduation at the Bachelor’s level in computer sciences, business or engineering plus sound related experience in business systems analysis; or an equivalent combination of training and experience.
- Considerable knowledge of problem definition and analysis related to business processes and systems planning.
- Considerable knowledge of the principles and practices of administrative management and project management.
- Considerable knowledge of information technology components, processes and developments.
- Considerable knowledge of the functions of departments served and their requirements in information technology.
- Considerable knowledge of departmental policies and procedures.
- Ability to document, analyze and assess a variety of information, identify priorities and resources and propose alternative business processes.
- Ability to act as project manager regarding the development and implementation of systems.
- Ability to establish and maintain effective working relationships with a variety of internal contacts and to provide advice and assistance on matters related to the work.
- Ability to communicate effectively orally and in writing and to present proposals in non-technical language.
- Ability to perform assigned duties under minimum supervision.