Program Coordinator

2 weeks ago

Toronto, Canada University of Toronto Full time

**Date Posted**:07/26/2023
**Req ID**: 32988
**Faculty/Division**: University of Toronto Scarborough
**Department**: UTSC: Department of Language Studies
**Campus**: University of Toronto Scarborough (UTSC)
**Position Number**: 00050008

**About us**:
The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.

**Your opportunity**:
The Department of Language Studies includes programs in French, Linguistics, English/Chinese Translation and also offers many language courses. Our faculty are engaged in a wide array of research areas and are committed to excellence in undergraduate and graduate education. We are looking to hire a Program Coordinator to join the team, as the Department continues on an exciting period of growth.

Under general direction of the Chair and reporting to the Business Officer, the Program Coordinator works in a collaborative team environment to support student success and program administration. The incumbent is responsible for advising students on program requirements; administering the hiring process for Course Instructors and Sessional Lecturers; coordinating the submission of course and curriculum materials for the calendar and timetable; and representing the department through promotional materials and at outreach events.

**Your responsibilities will include**:

- Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
- Reviewing and approving changes to program requirements for exceptional cases
- Analyzing statistical information to inform enrollment projections and planning
- Producing promotional and outreach materials
- Coordinating the recruitment of teaching assistants, course instructors, sessional lecturers and/or stipend instructors
- Keeping well-informed on changes to policies, procedures, collective agreements, and applicable legislated requirements
- Promoting programs at recruitment events
- Serving as a resource to others by providing (non-supervisory) job-related guidance

**Essential Qualifications**:

- Bachelor's Degree or acceptable combination of equivalent experience
- Minimum four years of related experience in student program advising and program administration, preferably in a post-secondary environment
- Experience administering collective agreements, particularly CUPE 3902 Unit 1 and Unit 3
- Experience using Student Information Systems
- Proficient with Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Strong time management and organizational skills with the ability to work well under pressure and meet competing priorities and deadlines
- Excellent interpersonal skills with the ability to maintain productive working relationships with both internal and external stakeholders
- Applicants are expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment
- Strong customer service orientation
- Detail oriented with a high level of accuracy and problem solving abilities
- Highly developed presentation and communication (verbal and written) skills
- Ability to maintain confidentiality and address sensitive issues with tact, good judgment and diplomacy

**Assets (Nonessential)**:

- Experience working in an academic department

**To be successful in this role you will be**:

- Accountable
- Diplomatic
- Efficient
- Multi-tasker
- Persuasive
- Proactive

**Notes**:

- This is a **term **position ending **October 2024**.
- A copy of the full job description is available upon request from the UTSC HR Office.

**Closing Date**: 08/03/2023, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Term
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Student Services

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