Fitness Equipment Service Technician

4 weeks ago


Lethbridge, Canada Flaman Fitness Ltd. Full time

**Looking to expand your experience and grow your career with an amazing organization?**

**Flaman Fitness**has a great opportunity for you Our **Lethbridge, AB** location currently has an opening for an enthusiastic, friendly and motivated **Fitness Equipment** **Service Technician/Sales Associate** to join our team This role primarily involves Equipment Service Technician duties but will also include coverage for our Fitness Sales team as needed.

**Flaman**offers _**advancement opportunities within the company, competitive compensation, excellent benefits, RRSP plan, three (3) weeks annual vacation**_and _**a positive workplace atmosphere**_

At Flaman, we value the importance of building strong relationships with our customers as well as within our team. We have a strong customer service focus and believe in making things better, one customer at a time.

**Primary Responsibilities include (but are not limited to)**:

- Create strong and lasting relationships with our customers
- Use safe work practices to ensure safety of all staff, vendors and customers
- Maintain open lines of communication with your manager & customers
- Complete paperwork accurately pertaining incoming and outgoing inventory
- Scheduling service calls with customers
- Advise customers of work performed, general equipment condition & future repair requirements
- Operate equipment used for testing and diagnosing purposes
- Diagnose and repair fitness equipment with efficiency and accuracy
- Coordinate with appropriate department for ordering of fitness parts
- Installation of accessories and equipment
- Maintain up-to-date product knowledge
- Provide coverage for Fitness Sales team
- Work with customers to determine their interests and fitness needs
- Conduct professional, engaging sales presentations
- Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports
- Other tasks as required

**Skills and Qualifications**:

- Recognize the importance of establishing relationships with customers and providing a great customer experience
- Mechanically inclined with technical knowledge on fitness equipment operations (considered an asset)
- Competent computer skills
- Capable and confident individual focused on customer service
- Self-motivated and Results-oriented
- Must be accountable, reliable and have good problem solving skills
- Organized with ability to balance priorities
- Strong attention to detail with excellent follow-through
- Ability to safely lift heavy products up to 55 lbs. on your own
- Ability to safely lift heavy products, with team lifts over 100 lbs.
- Team player with a positive “can do” attitude
- Have a great work ethic and eager to learn new things
- Good communication skills and willingness to help out other team members
- Must have valid driver's license, clean driving abstract and criminal record check

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Weekends as needed

Ability to commute/relocate:

- Lethbridge, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- mechanical repair: 1 year (preferred)
- retail sales: 1 year (preferred)

Work Location: In person


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