Coach - Lead Supervisor - Toronto Premium Outlets
2 weeks ago
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit **Our People **page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
The Lead Supervisor role is an integral part of the store’s overall success; modeling the behaviors needed to directly impact all aspects of our Company’s business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment.
Sample of tasks required of role:
SALES:
- Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values
- Endorses, models and develops team to deliver Coach’s Selling and Service expectations
- Enforces sales strategies, initiatives and growth across all categories
- Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
- Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers
- Productivity Management: holds sales team accountable for personal sales
- Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives
- Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results
- Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach’s Guide to Style
- Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
- Sensitive to customer and team needs and tailors approach by reading cues
- Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate
- Develops both self and individual product knowledge skills and remains aware of current collections
- Understands the positive sales impact staffing has on the business and recruits accordingly
- Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
- Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development
- Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s)
OPERATIONS:
- Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively
- Demonstrates strong business acumen
- Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor
- Maintains interior and exterior upkeep of the building with partnership from the corporate office
- Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary
- Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures
- Leverages Coach’s tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals
- Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions
- Ensures all daily tasks are completed without negatively impacting service of Coach standards
Additional Requirements:
- **Experience**: 1- 3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
- **Education**: High school diploma or equivalent; college degree preferred.
- **Technical**: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price
-
Halton Hills, Canada COACH Full timeHiring for lead supervisors at Coach at the Toronto Premium Outlets location in Halton Hills. Currently seeking talented individuals to join the management team who have experience working retail and leading a team of staff. The Lead Supervisor role is an integral part of the store’s overall success; modeling the behaviors needed to directly impact all...
-
Halton Hills, Canada COACH Full timeHiring for lead supervisors at Coach at the Toronto Premium Outlets location in Halton Hills. Currently seeking talented individuals to join the management team who have experience working retail and leading a team of staff. The Lead Supervisor role is an integral part of the store’s overall success; modeling the behaviors needed to directly impact all...
-
Part Time Cashier
4 weeks ago
Halton Hills, Canada COACH Full timeHiring at the Toronto Premium Outlets for part-time cashiers. Coach is seeking individuals who have relevant retail experience, a good sense of urgency, great time management and the ability to multi task. MUST be at least of age of 18 to apply. **Job Type**: Part-time Schedule: - Holidays - Monday to Friday - Weekend availability **Experience**: -...
-
Part Time Cleaner
3 weeks ago
Halton Hills, Canada COACH Full timeHiring at the Toronto Premium Outlets for a part-time cleaner. Coach is seeking individuals who have relevant custodial experience, a good sense of urgency, and great time management. MUST be able to additionally have an availability of weekdays and weekends Saturday and Sunday starting from 6AM-1PM. Applicants otherwise will not be considered for an...
-
Visual Merchandising Lead Supervisor
3 weeks ago
Halton Hills, Canada COACH Full timeHiring for lead supervisors at Coach at the Toronto Premium Outlets location in Halton Hills. Currently seeking talented individuals to join the management team who have experience working retail and leading a team of staff. Must have an open to close availability every day of the week. Must have experience in working in a leadership/management role in a...
-
Seasonal Part Time Cashier
3 weeks ago
Halton Hills, Canada COACH Full timeHiring at the Toronto Premium Outlets for part-time cashiers. Coach is seeking individuals who have relevant retail experience, a good sense of urgency, great time management and the ability to multi task. MUST be at least of age of 18 to apply. **Job Type**: Part-time Schedule: - Day shift - Evenings - Holidays - Monday to Friday - Morning shift -...
-
Visual Merchandising Lead Supervisor
4 weeks ago
Halton Hills, Canada COACH Full timeHiring for lead supervisors at Coach at the Toronto Premium Outlets location in Halton Hills. Currently seeking talented individuals to join the management team who have experience working retail, leading visual merchandising roll outs and leading a team of staff. The Lead Supervisor role is an integral part of the store’s overall success; modeling the...
-
Visual Merchandising Lead Supervisor
2 weeks ago
Halton Hills, Canada COACH Full timeHiring for lead supervisors at Coach at the Toronto Premium Outlets location in Halton Hills. Currently seeking talented individuals to join the management team who have experience working retail, leading visual merchandising roll outs and leading a team of staff. The Lead Supervisor role is an integral part of the store’s overall success; modeling the...
-
Visual Merchandising Lead Supervisor
1 week ago
Halton Hills, Canada COACH Full timeHiring for lead supervisors at Coach at the Toronto Premium Outlets location in Halton Hills. Currently seeking talented individuals to join the management team who have experience working retail, leading visual merchandising roll outs and leading a team of staff. The Lead Supervisor role is an integral part of the store’s overall success; modeling the...
-
Part-time Greeter
3 weeks ago
Halton Hills, Canada COACH Full timeHiring at the Toronto Premium Outlets for part-time greeters. The primary function of this role is to welcome and engage with customers when they enter the store in a friendly and enthusiastic manner. This role will also support in line management at the store front ensuring store capacity, safety and customer experience meets all Coach brand standards....
-
Sales Supervisor, Armani Outlet
3 weeks ago
Halton Hills, Canada Giorgio Armani Corporation Full timeArmani Outlet at Toronto Premium Outlet Sales Supervisor | Full-Time As a **leader** within Giorgio Armani Canada Corporation, you will be part of a **diverse** leadership and sales **team**, who you will **inspire** and **motivate** each day. You will assist in aligning the entire team on **driving sales**, providing an **excellent client experience**,...
-
Part Time Shipment Associate
2 weeks ago
Halton Hills, Canada COACH Full timeHiring at the Toronto Premium Outlets for part-time shipment associates. Coach is seeking individuals who have relevant retail selling experience, a good sense of urgency, great time management and the ability to multi task. STOCKROOM / WAREHOUSE: - Receive shipment and transfers - Notify Store Management when new product arrives - Scan cartons/transfers,...
-
Full-time Manager
2 weeks ago
Halton Hills, Canada COACH Full timeHiring for lead supervisors at Coach at the Toronto Premium Outlets location in Halton Hills. Currently seeking talented individuals to join the management team who have experience working retail and leading a team of staff. Must have an open to close availability every day of the week. Must have experience in working in a leadership/management role in a...
-
Full Time Manager
1 week ago
Halton Hills, Canada COACH Full timeHiring for lead supervisors at Coach at the Toronto Premium Outlets location in Halton Hills. Currently seeking talented individuals to join the management team who have experience working retail and leading a team of staff. Must have an open to close availability every day of the week. Must have experience in working in a leadership/management role in a...
-
Sales Supervisor, A x Outlet Toronto
4 weeks ago
Halton Hills, Canada Giorgio Armani Corporation Full timeSales Supervisor | Toronto Premium Outlets | Full-Time As a **leader** within Giorgio Armani Corporation, you will be part of a **diverse** leadership and sales **team**, who you will **inspire** and **motivate** each day. You will assist in aligning the entire team on **driving sales**, providing an **excellent client experience**, b**uilding strong talent...
-
Full Time Manager
4 weeks ago
Halton Hills, Canada COACH Full timeHiring for lead supervisors at Coach at the Toronto Premium Outlets location in Halton Hills. Currently seeking talented individuals to join the management team who have experience working retail and leading a team of staff. Must have an open to close availability every day of the week. Must have experience in working in a leadership/management role in a...
-
Halton Hills, Canada Claire’s Inc. Full timeAssistant Store Manager - Toronto Premium Outlets Assistant Store Manager - Toronto Premium Outlets Apply locations: Halton Hills, ON Time type: Full time Posted on: Posted 3 Days Ago Job requisition id: JR232705 About the Role As an Assistant Store Manager at Claire's, you will support your Store Manager with the following: - Sales and profit: Driving...
-
Sales Supervisor
4 weeks ago
Halton Hills, Canada Giorgio Armani Corporation Full timeSales Supervisor | Toronto Premium Outlets | Full-Time As a **leader** within Giorgio Armani Corporation, you will be part of a **diverse** leadership and sales **team**, who you will **inspire** and **motivate** each day. You will assist in aligning the entire team on **driving sales**, providing an **excellent client experience**, b**uilding strong...
-
Head Coach
3 weeks ago
Halton Hills, Canada ASICS Canada Full timeAt ASICS, we empower our employees to pursue their career goals. If this sounds like you, then we want you on our team. ASICS has been dedicated to designing the most technically advanced footwear and athletic products in the world for over 60 years. All of that comfort, fit, and functionality starts within the minds of the passionate people that work within...
-
Halton Hills, Canada Coach Full timeCoach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible. A...
