Front Desk Administrator

Duststop Air Filters Inc. is a Canadian-owed and operated company that has been a leading manufacturer of air filter products for over 40 years. We wish to recruit a dynamic **Front Desk Administrator **to join our team in **Petrolia, Ontario**.

Our work environment includes:

- Modern office setting
- Casual work attire
- On-the-job training
- Safe work environment

**What’s in it for you?**

**Primary Responsibilities**:

- Representing the company in a positive, helpful, and respectful manner every day
- Answering and directing incoming calls
- Responding to customer inquiries
- Processing incoming orders
- Booking outbound shipments and preparing shipping documentation
- Facilitate freight and customs arrangements on inbound shipments and prepaid orders
- Maintain Excel spreadsheets for customer analytics and order tracking
- Monitor and maintain inventory of office supplies
- Assist other team-members when possible
- Perform other assignments and special projects as assigned

If you are looking for a dynamic, fast paced work environment, juggling multiple projects and priorities with grace and a sense of humor this position is for you.

**Keys for Success**:

- College certification in office administration or related field
- Three plus years of front desk administration experience
- Ability to provide excellent customer service (internal/external) in a fast-paced environment and high-quality work
- Customs & brokerage / international shipping experience
- Previous experience with Sage, Quickbooks, or other ERP preferred
- Exceptional organizational skills
- Able to work independently and assist the team whenever possible
- Effective interpersonal communication (verbal and written)
- Self-motivated and able to work co-operatively with all levels of the organization
- Flexibility to adapt to changing conditions and deadlines
- Proven ability to effectively manage multiple projects simultaneously
- Proficient keyboarding skills (40wpm)

Duststop Air Filters Inc. is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (2005). We will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

**Salary**: From $20.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Front Desk Administration: 3 years (required)
- Microsoft Outlook: 3 years (required)
- Microsoft Excel: 3 years (required)

Work Location: In person

Application deadline: 2024-03-27