Receptionist
1 week ago
**Receptionist**
**Nanaimo, BC**
Atlas Engineered Products (AEP), located in central Nanaimo, provides professional design services, supplies engineered wood products, and manufactures roof and floor trusses to contractors, builders, and homeowners. We are currently looking for a full-time, permanent, Receptionist to support our operations.
As this is a customer-facing role, the Receptionist will provide exceptional customer service, be skilled in problem-solving, and de-escalating conflict with people on the phone or in person. This person will have a warm and welcoming demeanor, a “roll-up-their-sleeves” approach to work, and love the excitement of working in a busy, dynamic office environment. This role will be solely responsible for monitoring and answering a multi-line phone system, assist with basic office management and scheduling, provide administration support, and lead our front-end team with their effective collaboration and teamwork skills.
**What AEP offers to you**
- Employer Paid Family Health Benefits (All Employees)
- Employee Assistance Programs
- Competitive Pay
- Professional Training & Development Opportunities
- Internal Growth and Promotion
- Career Opportunities Across Canada
- An Amazing Team to Work With
- Diversity Equity & Inclusion Focused Environment
**Duties include, but are not limited to**:
- Answer all incoming calls
- Greet any onsite visitors
- Assist with administration tasks
- Act as a liaison between sales, design, shipping, operations and customers, vendors, or other stakeholders
- Other administrative and reception duties as required
**Qualifications and Experiences**:
- Completion of Grade 12 or equivalent
- 1-2 years of experience in reception or administration support in a fast-paced industry
- Ability to provide exceptional customer service in a high-pressure environment
- Ability to communicate effectively and efficiently to provide clear, concise, and detailed instruction to multiple stakeholders;
- Ability to monitor and manage a multi-line phone system
- Experience within building, construction, or multi-site manufacturing organizations is an asset
- Excellent communication skills
- Strong Microsoft Office skills including Word and Excel
- Ability to provide a current RCMP Record Check.
- Please note: While we appreciate your interest in this exciting opportunity, however only applicants selected for an interview will be contacted._
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