Inventory Recruitment

4 weeks ago

Winnipeg, Canada Employment and Social Development Canada Full time

Employment and Social Development Canada - Service Canada - Western Region
Winnipeg (Manitoba)
PM-01
Various Tenures: TEMPORARY (Term, Deployment, Acting, Casual employment) and PERMANENT (Indeterminate, Deployment) positions
$54,878 to $61,379
For further information on the organization, please visit Employment and Social Development Canada

For more information on what it's like to work with us, please visit ESDC's Career Page

**Closing date: 19 June 2023 - 23:59, Pacific Time**

**Who can apply**: Persons residing or employed in Winnipeg, MB, and within a 100 kilometer radius of Winnipeg, MB, extending to, amongst others, Gimli, Hadashville, Emerson, Portage La Prairie, MB.

**Important messages**:
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

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ABOUT THE ROLE AND WHO WE ARE
==================================================================

We are an employer that fosters employee well-being, provides an open and respectful workplace, competitive benefits and promote work-life balance.

**Duties**:
This Inventory may be used to staff vacancies in the following positions:
Passport Officer (PO)
As a Passport Officer, you will be assisting and responding to citizens’ in

Citizen Services Officer (CSO)
Working with the public in your community, Citizen Services Officers are the face of government, responding to citizens’ eService or in-person enquiries in our Service Canada Centres. The position serves as the primary gateway for enabling in-person client access to government services, entitlements and benefits and facilitates first point of contact resolution. In this role, you could be assisting citizens with a wide range of programs and services, helping them to become self-reliant in accessing our online services or assisting them with pension or passport documents.

Payment Services Officer (PSO) & Program Services Officer (PSO)
Working in teams you will play a critical role directly supporting some of Canada’s most vulnerable citizens. In this role, you could be speaking to clients by phone to help them understand program-specific legislation, procedures and processes required to receive services and/or benefits administered by the Department. You will also be responsible for maintaining client files using various computer systems. This work has a direct impact in supporting client’s ability to support themselves and their families through accessing Pensions, Employment Insurance and other benefits.

Integrity Services Officer (ISO)

**Work environment**:
Many of the available positions are public facing; however, telework/working remotely may be available.

Work involves dealing with high volumes of clients in a busy environment.

**Intent of the process**:
HOW THIS INVENTORY WORKS:

- WAITING PERIOD FOR REASSESSMENT: The retest period for this assessment is 60 days from the date of results notification.

**Positions to be filled**: Number to be determined

**Information you must provide**:
Your résumé.

EDUCATION:
Secondary school diploma or employer-approved alternatives:

- an acceptable combination of education, training and/or experience

Degree equivalency

Abilities & personal suitability:

- Thinking Things Through
- Communication (Written)

**The following will be applied / assessed at a later date (essential for the job)**:
Various language requirements
English Essential
Bilingual Imperative (CBC/CBC)

Information on language requirements

The following abilities and personal suitability will be assessed:

- Demonstrating Integrity and Respect
- Showing Initiative and Being Action-Oriented
- Working Effectively with Others
- Attention to Detail
- Communication (Oral)

**The following may be applied / assessed at a later date (may be needed for the job)**:
Organizational Needs:
OPERATIONAL REQUIREMENTS:

- Willing and able to work overtime as required.
- Willing and able to travel

**Conditions of employment**:
**Other information**:
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

used in the assessment of all qualifications.

**Preference**:
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

**We thank all those who apply. Only those selected for further consideration will be contacted.

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