Regional Service Agent

2 months ago


Cornwall, Canada Allstate Full time

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

**Who is Allstate**:
**Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.**

**Role Designation: Hybrid - at least 4 days a week in the agency**:
**Agency address**:525 Ninth Street East**
**Cornwall, ON K6H 0A3, Canada**:
***Benefits to joining Allstate**:

- ** Flexible Work Arrangements**:

- ** Employee discounts (15% on auto and property insurance, plus many other products and services)**:

- ** Good Office program (receive up to 400$ back after purchasing office equipment)**:

- ** Student Loan Payment Matching Program for Government Student loans**:

- ** Comprehensive Retirement Savings Program with employer matched contributions**:

- ** Annual Wellness allowance to support employees with improving health and wellbeing**:

- ** Personal reflection day**:

- ** Tuition Reimbursement**:

- ** Working within the community and giving back**:
***Our team is growing, and we are actively looking to hire Regional Service Agent Reporting to the Manager, Regional Service, you will be responsible to answer service and billing inquiries over the phone and in person from customers.**

**The Customer Care Agent takes the “You’re in Good Hands” philosophy and makes it real - delivering on our promises to consumers every day. Our agencies are open from Monday to Friday (9am-5pm EST). Our standard work week for agency staff is 37.5 hours.**

**Accountabilities**:

- ** Respond to customer inquiries about their policy in a professional manner.**:

- ** Be knowledgeable of all Allstate policies and procedures in the province(s) you are licensed in.**:

- ** Provide personalized service while being a Trusted Advisor with respect to insurance.**:

- ** Promote Allstate features and benefits as part of ongoing portfolio reviews.**:

- ** Manage policy renewal process and client inquiries to make changes to their policies.**:

- ** Reply to on-line requests as required**:

- ** Promote client loyalty through attention to detail and relationship building during policy renewals and updates.**:

- ** Meet and exceed key performance and attendance metrics.**:
***Qualifications**:

- ** Post-secondary education or equivalent work experience**:

- ** Must have General Insurance License (OTL) or General level 1 insurance license or be willing to obtain for the province you are located in.**:

- ** Greater than 1 year customer service experience**:

- ** This is a hybrid position. You must be able to commute to and from the agency and have a space conducive to working from home.**:
***Bonus Qualifications**:

- ** Call center, face to face customer service experience and insurance experience is preferred.**:
***Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodations, please let us know and we will work with you to meet your needs.**:
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

**Good Hands. Greater Together.®


  • Regional Service Agent

    2 months ago


    Cornwall, Canada Allstate Full time

    At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...


  • Cornwall, Canada Lawrence Vandermeer - Desjardins Insurance Agent Full time

    **Insurance Account Representative** - Desjardins Agent Team Member** Location: Cornwall, ON Type: Full Time **Position Overview**: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a Desjardins independent contractor agent may be the career for you! **Responsibilities**: -...


  • Cornwall, Canada Lawrence Vandermeer - Desjardins Insurance Agent Full time

    **Insurance Account Representative** - Desjardins Agent Team Member** Location: Cornwall, ON Type: Full Time **Position Overview**: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a Desjardins independent contractor agent may be the career for you! **Responsibilities**: -...

  • Leasing Agent

    8 months ago


    Cornwall, Canada Realstar Management Full time

    Realstar is looking for an experienced Leasing Agent. The Leasing Agent will be the first point of contact for prospective residents and is responsible for creating an inviting experience. *** ***: The Leasing Agent works with the Resident Manager and is responsible for showing and leasing apartment suites to prospective residents. The Leasing Specialist...

  • Leasing Agent

    8 months ago


    Cornwall, Canada Realstar Full time

    Realstar is looking for an experienced Leasing Agent. The Leasing Agent will be the first point of contact for prospective residents and is responsible for creating an inviting experience. ***: The Leasing Agent works with the Resident Manager and is responsible for showing and leasing apartment suites to prospective residents. The Leasing Specialist...

  • Insurance Agent

    7 months ago


    Cornwall, Canada Gadbois Insurance Agency Inc. Full time

    Job Overview: We are seeking a highly motivated and customer-oriented Insurance Agent to join our team on a casual basis. Work around your schedule. As an Insurance Agent, you will be responsible for providing exceptional service to clients and helping them find the best insurance coverage to meet their needs. This is a sales-focused role that requires...


  • Cornwall, Canada Walmart Canada Full time

    **Position Summary... **:The Regional Routing and Optimization Team will work to streamline all aspects of the freight transportation process. This will be accomplished, in part, by strategically creating the daily load plans and providing clear communication to key stakeholders across the region. Through this approach, the regional routing team will create...


  • Cornwall, Canada Walmart Canada Full time

    **Résumé des fonctions... **:The Regional Routing and Optimization Team will work to streamline all aspects of the freight transportation process. This will be accomplished, in part, by strategically creating the daily load plans and providing clear communication to key stakeholders across the region. Through this approach, the regional routing team will...

  • Call Center

    2 days ago


    Cornwall, Canada Total Credit Recovery Full time

    **OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...

  • Allstate Sales Agent

    4 months ago


    Cornwall, Canada Allstate Full time

    At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...

  • Insurance Agent

    7 months ago


    Cornwall, Canada Allstate Canada Full time

    **Who is Allstate**:Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...

  • Sales Agent

    6 months ago


    Cornwall, Canada Allstate Canada Full time

    **Who is Allstate**: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...

  • Front Desk Agent

    7 months ago


    Cornwall, Canada Comfort Inn Cornwall Full time

    Comfort Inn Cornwall is looking for a part time front desk/night audit agent to join the team. Duties Include: - Register arriving guests and assign rooms - Process group arrivals and departures - Process telephone calls - Provide information on hotel facilities and services - Provide general information about points of interest in the area - Arrange...

  • Life Insurance Agent

    2 months ago


    Cornwall, Canada Gadbois Insurance Agency Inc. Full time

    Job Overview: We are seeking a LLQP certified Life Insurance Agent to join our team on a full time, part time or casual basis. Work around your schedule. This is a sales-focused commission role that requires excellent communication and negotiation skills. This position has the ability to earn based on a competitive commission only structure. Work as much or...


  • Cornwall, Canada Comfort Inn Cornwall Full time

    Comfort Inn Cornwall is looking for a part time front desk/night audit agent to join the team. Duties Include: - Register arriving guests and assign rooms - Process group arrivals and departures - Process telephone calls - Provide information on hotel facilities and services - Provide general information about points of interest in the area - Arrange...

  • Allstate Sales Agent

    4 months ago


    Cornwall, Canada Allstate Full time

    At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...


  • Cornwall, Canada Comfort Inn Cornwall Full time

    Comfort Inn Cornwall is looking for a part time front desk/night audit agent to join the team. Duties Include: - Register arriving guests and assign rooms - Process group arrivals and departures - Process telephone calls - Provide information on hotel facilities and services - Provide general information about points of interest in the area - Arrange...


  • Cornwall, Canada Comfort Inn Cornwall Full time

    Comfort Inn Cornwall is looking for a part time front desk/night audit agent to join the team. Duties Include: - Register arriving guests and assign rooms - Process group arrivals and departures - Process telephone calls - Provide information on hotel facilities and services - Provide general information about points of interest in the area - Arrange...


  • Cornwall, Canada Allstate Full time

    At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...


  • Cornwall, Canada National Service Solutions Full time

    This position involves stocking merchandise and packing out delivered mouldings within a hardware store, keeping store clean and organized, ordering and culling. Moderate to heavy lifting capability is required. Looking for a part time job with no weekends! Look no further we have the perfect position for you. Read below and apply. **Region**: Cornwall and...