Day Program Supervisor

2 months ago

Regina, Canada TurningLeaf Community Support Services Full time

**ABOUT US**

Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment services to low and high-risk vulnerable and marginalized individuals living with mental illness and intellectual challenge in our community. Turning Leaf’s support is customized to every individual’s needs and risk level. We offer crisis-intervention and treatment services, community support, day program services, residential support (including emergency housing, 24-hour homes, cluster housing, and home share), a harm reduction program, clinical services, indigenous services and more.

**WHO WE SUPPORT**

The participants of our programs are often deeply impacted by their circumstances which can become barriers to living safely and independently in the community. Trauma, homelessness, poverty, addictions, discrimination, sexual exploitation, societal stigmas, and lack of access to resources are some of the barriers our participants face every day.

**MAKE AN IMPACT**

Being a part of the Turning Leaf team means you will have the opportunity to make a direct and positive impact on people’s lives every day. The work is challenging in all the best ways and deeply rewarding. Many of our employees say they have found their life’s purpose while working here.

Turning Leaf provides ongoing, meaningful training to ensure we remain an industry leader and that our employees have the skills and confidence to be successful in their careers. We are an organization that pledges to uphold a workplace culture of inclusion, diversity, compassion, and respect.
- **New Hire Incentive Program: Full/Part-Time new hires will receive a $200 bonus after six months of employment. **_

**JOB SUMMARY**

Reporting directly to Senior Clinical Case Management, the Day Program Supervisor is responsible for the operation and provision of the day program (Regina and Moose Jaw), including program administration, participant scheduling and supervision, and staff scheduling and supervision.

The Day Program Supervisor is responsible for the ongoing monitoring, development, and reporting of participant related training and support programs, and act as liaison to both inter-agency programs and external collaterals (e.g., Manitoba Family Services, Manitoba Probation Services, etc.).

**ESSENTIAL REQUIREMENTS**
- 18 years of age and older
- Up to date resume and cover letter
- Criminal Record and Vulnerable Sector Check (no older than three months)
- Post-secondary education in Human Service is considered an asset
- Valid drivers license with access to a reliable vehicle is required
- Must be willing to travel frequently between Moose Jaw and Regina
- Valid C.P.R and First Aid certificate
- Minimum 3 years related work experience
- Minimum 2 years in a supervisory role
- Three employment references

**QUALITIES AND QUALIFICATIONS**

Turning Leaf’s Day Program Supervisor must possess the capacity to be aware of and control one’s emotions. Moreover, the Day Program Supervisor must be able to handle interpersonal relationships judiciously, empathetically, and professionally while executing their responsibilities and providing Turning Leaf’s person-centered supports. Additional required attributes include:

- Ability to write clear concise reports
- Ability to handle multiple projects and priorities in a professional and timely manner
- Organizational and planning skills with related decision-making abilities
- Excellent communication and conflict resolution skills
- Strong interpersonal skills and an ability to work effectively as part of the team
- Provide a fair and consistent, non-judgmental work ethic
- Experience in nutrition, menu planning and meal preparation.
- Demonstrates fiscal responsibility and accountability
- Effective in appreciating the cultural diversity of the participants and able to preserve the dignity and respect of each participant
- Overall, you are able to maintain a courteous, diplomatic, and professional manner at all times

**SUMMARY OF JOB DUTIES AND RESPONSIBILITIRES**
- The Day Program Supervisor is responsible for attending monthly or as required program review meetings with Senior Clinical Case Manager, ensuring the Senior Clinical Case Manager is informed of situations and occasions arising that affect the Agency as a whole, as well as addressing policy, procedure, planning, staffing, and participant related issues.
- Ongoing monitoring and review of all participants related documentation. This includes the monitoring, review, and compilation of participant progress reports, daily progress and session process notes, as well as the incidental reports required from time to time. The Supervisor is responsible for the correspondence required for the operation of the Day Program, and the correspondence required to advocate on behalf of participants.
- Development planning and implementation of recreational, vocational, and life skills programming designed to address participant needs, as

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