Analyst, Cybersecurity Awareness

3 weeks ago

Toronto, Canada Toronto Transit Commission Full time

**JOB INFORMATION**
**Requisition ID**: 9097
**Number of Vacancies**: 1
**Department**: Information Technology Services (20000014) - Information Security Office (30000033)
**Pay Scale Group**: 09SA (CAN/S/J/09SA)
**Employment Type**: Regular
**Weekly Hours**: 35, **Off Days**:Shift**:
**Posted On**: February 16, 2024
**Last Day to Apply**: March 1, 2024
**Reports to**:Dir, Cybersecurity Risk Management

The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud. The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."

**General Accountability**:

- Reporting to the Director, Cybersecurity Risk Management, the Analyst, Cybersecurity Awareness is responsible for the development, review, implementation, and maintenance of the TTC’s cybersecurity awareness program aimed to effectively motivate desired behavioral changes and foster a culture towards secure use and handling of information assets.-
- This role is a key contributor for promoting a culture of security within the TTC and increasing awareness and understanding of the role each individual plays in maintaining the security of the TTC’s system and data**Key Job Functions**:

- Develop and implement cybersecurity training programs that align with TTC’s cybersecurity policies, standards and procedures
- Identify and evaluate risks and associated training that could be delivered to employees to mitigate those risks
- Create and manage metrics framework that effectively measures employee compliance with information security policies, maintain minimum agreed security awareness training completion rates
- Ensure security awareness trainings, communications, and marketing are engaging and are aligned to the leading practices in cyber security
- Determine cybersecurity awareness requirements of business strategies in order to provide appropriate training advice and guidance
- Conduct cybersecurity training sessions for new hires and ongoing training for existing employees
- Conduct research and fact-finding exercises for maintaining and revising related technologies, policies, guidelines, processes, procedures and standards
- Ensure security awareness information and documentation are timely updated, reflecting the latest security trends and threats as well as compliance requirements
- Assess effectiveness of cybersecurity awareness program and the existing practices and make recommendations for continuous improvement
- Lead the courseware development process and ensure appropriate contents, quality, and timely delivery of the courses.
- Manage current and create new business relationships with approved Cybersecurity Training Vendors
- Staying up-to-date with industry trends and emerging threats to ensure that cybersecurity training programs remain relevant and effective
- Develop and conduct simulated phishing exercises on a regular basis and follow-up with clickers and repeat clickers
- Prepare and present various reports relating to areas of responsibility

**Key Job Functions continued**:

- Contribute to the development and refinement of Cybersecurity training strategy and policies
- Participate in incident investigations for potential compliance violations to identify the cause and adjust applicable program, policies or training
- Provide support for various Cybersecurity program initiatives as required
- Participate in disaster recovery and business continuity planning
- Work collaboratively with stakeholders and vendors in planning, preparing and performing tasks and activities for the program
- Assist in supporting other tasks and activities required by the Information Security team
- Responsible for treating passengers and/or employees with respect and dignity and ensuring the needs of passengers or employees with disabilities are accommodated and/or addressed (if applicable and within their area of responsibility) in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service-provider and an employer.
- Perform related duties as assigned

**Skills**:

- Demonstrate appropriate and effective interpersonal communications through various media-
- Communicate in a variety of mediums- Gather information and conduct research- Maintain documentation and historical records-
**Education and Experience**:

- University degree in Computer Science, Information Security, Cybersecurity, or a related field as well as several years of Cybersecurity risk management experience or the equivalent combination of education and experience.
- Several years of relevant Cybersecurity experience (Security awar

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