Seasonal Resort Manager
4 weeks ago
**Seasonal Resort Manager**
**Mississippi Lake, Carleton Place, ON**
Killam Leisure Living is a division of Killam Apartment REIT, a publicly traded company and one of Canada’s largest residential landlords, owning, operating and developing multi-family apartments, manufactured home communities and a selection of seasonal resort properties.
This opportunity will allow you to be part of a team of professionals in a major Canadian corporation, while at the same time ensuring the promotion and enhancement of all the best features of a "family operated" independent campground. Retaining an individual park identity while promoting the “Killam” brand is both the challenge and the reward.
**Who you are**:
- A true operator and natural leader - you enjoy interacting with people including staff, guests, and contractors and understand the complexities of the daily tasks in this type of role.
- A manager(s) with minimum of 5 years’ property management expertise, with at least 3 years of supervising staff, previous management experience in a campground or RV setting would be considered an asset.
- Knowledge of infrastructure and maintenance skills - i.e.: some knowledge of hydro, water, sewer and the ability to make minor repairs
- Excellent administration skills with the ability to prioritize, delegate where necessary and juggle multiple job functions.
- You understand the impact of social media in the hospitality business and can maintain social media accounts
- An experienced computer operator with strong expertise in Microsoft Office including Word, Excel and Outlook and have the ability to learn reservations software and accounting software.
**Your responsibilities**:
- Present a positive, energetic attitude with a desire to please guests and motivate staff.
- Provide exceptional customer service and ensure customer complaints are tended to with a sense of urgency to achieve full satisfaction.
- Oversee property maintenance staff to ensure visual appeal and upkeep of infrastructure and administer capital expenditure program.
- Supervise team member selection, training, scheduling and development and ensure all team members comply with appropriate policies and procedures.
- Manage all aspects of the resort including guest sites and on-site buildings (store, laundry facility, etc.).
- Drive revenue through the marketing and management of seasonal & overnight camping sites and manage expenses to improve NOI.
- Ability to manage water system, must successfully complete “Small Drinking Water Systems” course
- Assist in preparation of annual budget, analyze the annual budget to ensure financial profitability for the property; and prepare monthly explanation of expense variances.
- You have a valid driver’s license.
Wh**y you should apply**:
- You are given the opportunity to work in a challenging, yet fun environment.
- You will gain a sense of pride and ownership in managing, promoting and maintaining a beautiful campground/resort.
- You will receive a compensation package which includes a competitive salary and benefits plan, a bonus program, the opportunity to earn commissions and much more.
Please note that applicants must be able to successfully pass a pre-employment criminal check.
- We thank you for your interest in our company. All qualified applicants will be considered; however, only those chosen for an interview will be contacted._
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