Night Clerk

3 months ago


Edmonton, Canada Hampton Inn & Suites by Hilton Edmonton NWSt. Albert Full time

Education:

- Expérience:
**Education**:

- No degree, certificate or diploma
**Work setting**:

- Hotel, motel, resort
**Tasks**:

- Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
**Computer and technology knowledge**:

- Multi-line switchboard
- Central reservation system (CRS)
- Internet
**Security and safety**:

- Bondable
**Transportation/travel information**:

- Own vehicle
**Work conditions and physical capabilities**:

- Attention to detail
- Standing for extended periods
**Experience**:

- Will train
**Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
**Other benefits**:

- Free parking available
- Parking available
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week


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