Client Care Representative

2 months ago


Chilliwack, Canada Carter Hearing Full time

Carter Hearing Ltd. is looking for an energetic individual with experience in customer care service.

We have clinics in Agassiz, Chilliwack, Hope, Lillooet, Merritt, Princeton, Sardis, and service First Nation Health Centers all through BC.

The Customer Care Representative will manage customer queries and complaints, book and process hearing tests and hearing aids orders, modifications for appointments, billing (including third party) and support the RHIPs, HIP Students, and CEO/Owner.

The CCR will be working closely with Hearing Practitioners and Operations Manager.

Overall looking for an energetic and positive individual, no prior experience is required, but office skills with his degree of organizational skills, and attention to detail are a must.

Pay: $19.00-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- No weekends
- Overtime

**Education**:

- Secondary School (required)

**Experience**:

- Administrative: 1 year (preferred)

Willingness to travel:

- 25% (required)

Work Location: In person



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