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Banquet Manager

5 months ago

Sun Peaks, Canada Sun Peaks Grand Hotel Full time

**Role Proposition**:
**Physical Requirement**:
Medium: Work activities involve handling loads between 10 and 20 kg; Predominately indoor setting.

**Accountabilities**:

- Exceptional ability to plan and execute multiple banquets, manage budgets, and meet deadlines.
- Ensure financial requirements are met for each event, including accurate billing, and posting of all charges at an appropriate time
- Supervising banquet venue staff
- Ability to collaborate with the Sales Department and Culinary Team
- Determining the number of table waitpersons and servers required
- Planning the venue layout according to the number of guests and the type of event
- Supervising the placement of tables, chairs, cutlery, plates, glasses, table linens, centrepieces, heating lamps, serving utensils, and carving stations
- Overseeing the seating of guests, the serving of meals and beverages, and the clearing of tables
- Managing the availability of liquor and soft drinks when required
- Preparing work schedules and completing documentation promptly
- Answering guests’ questions and accommodating special requests
- Seven years of experience in Banquet or full-service food service operations
- A minimum of 3 years of recent supervisory or management experience in Banquets
- Proven experience effectively training, coaching, and supervising teams
- Extensive knowledge of food, beverages, and wines
- Able to take the extra effort to learn alongside your employees, to roll up your sleeves and take on tasks you usually wouldn’t consider tackling, given your title
- Able to communicate and coordinate effectively with all departments
- Able to work flexible schedules, including weekends and evenings
- Proficiency in catering management software, specifically Opera and Simphony
- Exceptional ability to plan banquets, manage budgets, and meet deadlines
- Extensive knowledge of catering equipment and venue requirements
- In-depth knowledge of hospitality industry best practices
- Ability to collaborate with the Sales Department and the Culinary Team.
- Extensive knowledge of catering equipment and venue requirements
- In-depth knowledge of hospitality industry best practices
- Experience in supervising banquet venue staff
- Excellent interpersonal and communication skills
- Accredited Certificate or Diploma in Catering, Culinary Arts, Hospitality, or similar
- Bachelor’s Degree in Hospitality and Culinary Arts is considered an asset

**What you can expect from us**:
The Sun Peaks Grand culture encourages individual initiative and a collaborative approach to delivering our guests' finest mountain resort experience. We value innovation and development that contribute to business success and personal growth. We also know you have a life outside of work and encourage work-life balance, including reaping the benefits of living in a resort and the mountain’s summer and winter activities.

**A sneak-peak into some of the perks and benefits our Full-Time employees enjoy**:

- Full access Winter/Summer Season Lift, Trail, and Golf passes
- Three weeks of paid vacation
- Dining discounts within our hotel & resort outlets
- Benefits plan and additional wellness components, including Health Spending Account and EFAP
- Eligibility for our ‘Pay for Performance’ incentive bonus program (after the qualifying period), awarded to our top performers
- Participation in the RRSP and matching DPSP programs
- Retail discounts in Resort owned outlets
- Reciprocal programs with partnering hotels
- Friends and family hotel rates
- Continued professional growth and development opportunities