Customer Service Representative

1 month ago


Saskatoon, Canada Kidz Castle Entertainment Inc. Full time

**Description**

Kidz Castle Indoor Playground is now looking for a great individual to join our team in Saskatoon

You would work 8-16 hours per week between the hours of 9 am and 8 pm on Saturday and Sundays.

As a customer service representative, you will be responsible for:

- Operating our POS system,
- Monitoring the play area, make sure everyone has socks on, no rough play and no flighting with each other.
- Helping customers for the arcade game machines. Solve simple problems like machine out of tickets, game token/ticket got stuck inside the machine etc.
- Assisting customers during party booking process. Explain what we include in our different party packages, and any other additional request from customers.
- Cleaning and sanitizing, includes the sitting area, bathrooms, party rooms, arcade games, and play area.
- Handling customer complaints. Report to management when customer requires further assistance.

You must be:

- polite and friendly
- reliable and punctual
- energetic and eager to work
- able to work in a fast-paced environment
- able to stand for extended periods
- able of doing bending, crouching, kneeling

**Skills And Abilities**

Essential Skills
- Reading text
- Oral communication
- Working with others
- Problem solving
- Attention to detail

Specific Skills
- Greet customers
- Operate cash register
- Customer service oriented
- Process cash and credit/debit card payments
- Receive payment for goods or services
- Stock shelves and clean counter area

**Job Types**: Part-time, Permanent

Pay: $15.00-$15.25 per hour

Expected hours: 8 - 16 per week

Additional pay:

- Overtime pay

**Benefits**:

- Discounted or free food
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Every Weekend
- Holidays
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2024-11-16



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