Key Holder
5 days ago
Currently looking for a Keyholder in the Kitchener area to join our growing team. Must be able to work days, evenings, and weekends.
**Job duties include but not limited to (Key Holder)**
- Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Harvest Cannabis.
- Maintains a calm demeanour during periods of high volume or unusual customers to keep the store operating to standard and to set a positive example for the team.
- Opening and closing duties.
- Performing daily audits with accuracy and timeliness.
- Maintaining regular and consistent attendance and punctuality.
- Cash management tasks such as cash drops, counting tills before and after shifts, and ensuring accurate cash management.
- Delivers great customer service to all customers by acting with a customer-comes-first attitude and connecting with the customer.
- Discovers and responds to customer needs.
- Supervising Budtenders.
- Monitor sales and inventory discrepancies.
- Store maintenance, including cleaning, restocking and in-store appearance
- Utilizing communication to ensure management and co-workers are informed about issues as they arise.
- Ensuring you come to work ready to work, and not under the influence of cannabis, alcohol or non-prescription medications.
- Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to peers on shift to ensure operational success and to improve employee performance.
- Building and maintaining a robust knowledge of cannabinoids, new products, and trends in the cannabis industry and using time management to ensure you have time to do so
- Utilizing up selling and sales tactics to reach the basket and sales goals laid out by management.
- Any other tasks as assigned by the General Manager.
**Requirements**:
- Must have Cannsell certification.
- Must obtain a police record check.
- Attention to detail is a must.
- Customer service experience is a must.
- Must be comfortable working alone.
Key Holders hours: 8-16 per week
**Job Types**: Part time.
Hourly: Starting at $17.55/hr + incentives
**Job Types**: Part-time, Permanent
Pay: $17.55 per hour
Expected hours: 8 - 16 per week
Additional pay:
- Bonus pay
- Tips
**Benefits**:
- Company events
- Flexible schedule
- Paid time off
- Profit sharing
- Store discount
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Holidays
- Weekends as needed
**Experience**:
- Retail sales: 1 year (required)
Licence/Certification:
- CannSell (required)
Work Location: In person
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