Health Resources Specialist

7 months ago

Winnipeg, Canada City of Winnipeg Full time

Under the general direction of the Manager of Human Resources, the Health Resource Specialist is responsible for managing the Return to Work Program including the oversight and delivery of proactive case management services for employees requiring accommodation in the workplace due to disability and/or occupational injuries.

The Health Resource Specialist (HRS) is responsible for providing high quality case management services and coordinating the return to work process of the Winnipeg Fire and Paramedic Service injured and disabled employees in accordance with the City of Winnipeg Return to Work Standard and best practices in the field of disability management services. The HRS will work closely with the employee, and the stakeholders in the process including but not limited to the Occupational Health Unit, Behavioural Health Unit, Medical Practitioners, Employee Benefits Program, Workers Compensation, Union representatives, and Supervisors/Managers to identify the options to facilitate the earliest possible return of employees requiring accommodation to productive employment.

**As the **_Health Resource Specialist_**_, _**you will**:

- Develop return to work plans that determine the direction, action and support services to injured/disabled employees who require accommodation under applicable legislation, the City Reasonable Accommodation and Return to Work Standards.
- Establish and oversee a supportive and effective Return to Work (RTW) program for employees who are injured or disabled.
- Process and manage Workers Compensation claims and appeals for members injured on duty.
- Provide assistance and support on Department wellness initiatives and other preventative programs.

**Your qualifications include**:

- Degree or Diploma in one of the following disciplines: Rehabilitative Case Management, Occupational Health Nursing, Occupational Therapy, Human Resource Management, Ergonomics or equivalent combination of related education and experience.
- Current certification in Disability management (Certified Disability management Professional (CDMP), Certified Return to Work Coordinator (CRTWC), Registered Rehabilitation Professional (RRP) or Canadian Certified Rehabilitation Councilor (CCRC)) is an asset.
- Minimum three (3) years’ prior related experience with a minimum twenty-four (24) months experience coordinating and facilitating a Return-to-Work program in a unionized environment.
- Experience working with confidential documents and information while exercising discretion in providing information to others.
- Experience using Microsoft Office (Word, Excel and Outlook).
- Experience using PeopleSoft or another related Human Resource Information System (HRIS).
- Excellent customer service skills with the ability to maintain composure and work in an efficient and professional manner while dealing with sensitive situations.
- Excellent organizational skills with the ability to prioritize and multi-task in a high paced, deadline driven environment.
- Excellent interpersonal skills with the ability to establish and maintain strong working relationships in a collaborative team environment.
- Excellent verbal communication skills conveying information in a clear and concise manner to others.
- Excellent written communication skills with the ability to prepare clear and effective documents and correspondence.
- Excellent problem-solving skills with the ability to make sound decisions demonstrating good judgement.
- Knowledge of current case law regarding Duty to Accommodation, provision of medical information, Human Rights and Protection of Privacy and applicable collective agreements.
- Knowledge of organization occupations to facilitate appropriate modified duty placements beyond employee’s own position.
- Knowledge of available community resources in health, safety and wellness.

**Conditions of employment**
- Must be legally entitled to work in Canada.

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