Manager, Property Operations

3 months ago


Victoria, Canada Royal Roads University Full time

Within the Operations & Resilience portfolio, the Manager, Property Operations develops action plans, assigns and directs activities, for all facilities maintenance and grounds and gardens work at Royal Roads University’s campus properties (Colwood, Langford and Salt Spring Island).

Reporting to the Director of Facilities Operations and working with a team of approximately 30 unionized staff and the team’s Contract Compliance and Maintenance Inspector, the Manager, Property Operations monitors work performance, supervision and coordination of scheduled work related to the following areas:

- grounds and gardens (ranging from horticultural work, maintenance and heritage conservation)
- predicted and preventive maintenance (on the campus and within university facilities)
- minor repairs
- building system upgrades
- contractor management plan
- quality assurance and quality control for the university’s compliance and inspection program
- manage all work in accordance to delegated financial authority

The Manager, Property Operations provides guidance and direction to staff and external contractors and manages internal and external communication and relationships. The incumbent will ensure that the university meets relevant legislated compliance requirements and maintains a safe campus for all employees, students and visitors consistent with the Royal Roads safety program. In addition, the Manager, Property Operations will ensure that processes are in place to manage and protect the university’s capital assets.
- Job Requirements- A relevant post-secondary credential or equivalent (trades qualification, facilities management professional, certified technician or combination of education and experience)
- A minimum of 5 years experience specializing in property or facilities management including supervision of unionized employees
- Experience developing and managing goods and services contracts
- Proficiency with computerized maintenance management systems
- Advanced knowledge of preventive and compliance maintenance programs
- Advanced knowledge of WorkSafe BC directives and compliance requirements
- Advanced knowledge of the care and maintenance of facilities, related structures, building systems and related equipment
- Knowledge of grounds and site management
- Advanced written and communications skills and the ability to convey complex concepts in clear and concise language to a broad range of stakeholder audiences
- Ability to think critically, make difficult decisions and be accountable for outcomes
- Knowledge and experience with budget planning and management
- Seasoned line management skills with the ability to be a “coach”, inspire support and where needed, manage conflict, amongst matrixed team members in service to the overall portfolio goals
- Well-developed work ethic and attention to detail, an ability to identify and take initiative when appropriate, and when to escalate questions or emerging issues
- Extensive experience managing ambiguity, working in a fast-paced, frequently changing work environment
- Demonstrate positive, professional and engaging approach to work, and the work place
- Valid BC Driver’s License

Additional assets will include:

- Sound knowledge of the BC post-secondary system and more specifically, RRU’s mission, vision, business strategy and current program offerings
- Understanding of Canadian, federal heritage designations and facility planning and management requirements
- A recognized project management credential would be an asset for this role
- Experience negotiating collective agreements
- Additional Information- This is a regular, full-time position working 37.5 hours per week. This position has been evaluated at ME-A with a salary range of $94,019 (minimum) to $110,612 (midpoint) to $127,204 (maximum) per annum. Employment offers will normally be made between the minimum and midpoint of the range and are determined by knowledge, experience and internal equity. The University is pleased to offer a comprehensive benefit package. Royal Roads University is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our faculty and staff including, but not limited to, women, visible minorities, Indigenous people, persons with disabilities and persons of any sexual orientation or gender identity.



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