Sales & Guest Service Lead - Tropical Plants & Home

4 months ago

Nanaimo, Canada Gardenworks Full time

GARDENWORKS is British Columbia’s largest independently owned garden centre company with 10 locations across Vancouver’s lower mainland, Vancouver Island, and South Okanagan.

At GARDENWORKS we are unapologetic about our love of plants and want to share this passion with every person who crosses our path.

Join GARDENWORKS and play a key role in our shared mission of connecting people to our natural world through plants.

We are looking for an energetic and passionate plant enthusiast who is customer service focused and enjoys sharing their knowledge with others This role would have you managing the tropical plant and home décor departments within the garden centre. **This is a full-time position with weekend availability required.**

**Overview of role**:

- Building sales and supporting the GARDENWORKS Brand by providing outstanding guest service
- Ordering indoor tropical plants - managing the inventory flow by anticipating need, ordering the right mix, and ensuring the space always looks full and inspiring
- Receiving, pricing & ongoing plant maintenance - we only sell high quality, healthy plants
- Sharing your plant knowledge - informing customers about plant care, the light requirements, how often to water - setting them up for success
- Working with the team creating inspiring displays, managing product placement that is reflective of trend and supports brand messaging

**Is this you?**
- A passion for what we do - connecting people to nature and growing
- Are people focused - you have a strong passion for retail and are committed to providing an outstanding & memorable guest experience
- A good knowledge base for tropical plants
- A creative ability to visually showcase plants and home decor together to inspire our guests
- A positive attitude, you love working & collaborating within a team environment
- Flexibility to work a variety of shifts including weekends, and holidays - you’re available to work when our guests shop
- Positions within the garden centre require extended periods of walking and standing, as well as the ability to perform some lifting

**Job Type: Full time 32-40 hours per week - weekends required**
**Salary: $22.00 - 24.00 per hour**

We offer a culture that promotes a healthy, fulfilling work/life balance, 50/50 shared benefits program for eligible full-time employees, and an amazing employee discount

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