Terminal Manager

3 weeks ago

Brampton, Canada Rig Logistics Inc Full time

**Oversee all operational activities for RIG Logistics locations. Ensure that all operational activities are being monitored and adhered to at all locations. Develop, implement and execute the policies and process standards to create exceptional customer service while optimizing cost and ensuring safety standards are met. As a leader, ensure that “Safety First” is built into the culture of the organization.**

**Key Duties and Responsibilities**:

- Oversee the monitoring and execution of Rig Logistics Operations Policies & Procedures
- Monitor and guide all operations managers to ensure a high level of customer service is being met while managing overall cost efficiencies.
- Provide direction to direct reports. Hire, coach and mentor operation staff.
- Ensure all operations staff are trained with most current SOP’s and processes.
- Develop a team approach to identify efficiencies and process improvements.

**People Management**:

- Manage all Operations Managers to ensure they are following established policies and procedures.
- Monitor KPI’s and SQI’s to ensure performance metrics are met. Work with team to identify shortfalls and monitor for improvements.
- Develop an audit process with key personnel to validate compliance regarding TMW, ELD, Omnitrack, Driver Load acceptance and location monitoring,

**Daily Requirements**:

- Ensure Operation have full coverage of planners & dispatch. Create schedules.
- Ensure planning and dispatch have covered off all loads. TMW complete, drivers assigned and dispatched.
- Create daily reporting to provide status of previous day’s operation and end of day report on any watch outs for the evening operations.

**Weekly Requirements**:

- Provide reporting on key operational metrics to ensure on time performance, TMW, ELD compliance and proper cost controls are in place.
- Attend key meetings for customers to ensure any issues are being addressed.
- Review driver-recruiting needs and provide a complete list of requirements.
- Develop operations managers to be part of the recruiting process.

**Monthly Requirements**:

- Review future scheduling, planning and dispatch schedules are in place to manage volume influx.
- Pre plan for winter readiness, seasonal or holiday impacts from our core customer base.
- Develop action plans to address areas of concerns coming from reports. Empty miles, cost concerns, etc.

**In-person or phone communications**:

- With employees/drivers providing guidance on operational and compliance issues.
- Check-in’s with all operational employees to ensure they have the tools to do their jobs effectively.

**On-Call 24/7**
- Provide guidance to employees and drivers in reference to customer service

**Perform other duties as assigned**

**Job Types**: Full-time, Permanent

**Salary**: From $70,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Brampton, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- logistics: 3 years (preferred)

Work Location: In person

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