Behaviour Counsellor Full Time

2 weeks ago

Winnipeg, Canada Winnipeg Humane Society Full time

**Winnipeg Humane Society - Job Posting #2024-02-01
**Date**:February 27, 2024
**Position Title**:Behaviour Counsellor***

**Department**:Behaviour

**Reports To**:Manager, Behaviour and Retail***
**Classification**:Union, Unit 6

**Rate**:$16.89/hour_ _
**Hours**:40 hours/week**; **Tuesday - Friday 11am-7pm and Saturdays 10am
- 6pm
**Days/times of shifts may vary/change**
**Start Date**:ASAP

**Closing date for internal applicants**: Open until filled

**Position Summary**:
The purpose of this role is to provide an exemplary level of care and ensure the humane
treatment of all animals at the WHS. Through positive reinforcement methods, Behaviour

Counsellors work to enrich animals and give them a solid foundation to move on to
adoptions.

**_Who we are: _**
- One of the oldest registered Non-Profit charities in Manitoba funded primarily by

donations and events.
- An innovative community service organization committed to protecting animals

from suffering, and to promoting their welfare and dignity.
- A team of generous partners, donors, hardworking volunteers and committed staff

united in the belief that every animal deserves dignity and love.
- One of the largest and more recognized animal shelter and welfare organizations in

Canada.
- Always growing, changing, and adapting to meet the expectations of the

community and the needs of Winnipeg’s animal population.

**Duties and Responsibilities**:

- Performs behaviour assessments for dogs and personality assessments for cats
- Provides daily enrichment, training, and behaviour modification for animals in

care
- Counseling potential adopters regarding behaviours and personalities of pets

requiring experienced owners
- Restrain pets for medical treatments
- Assisting with medicating animals
- Completing data entry on interactions and assessments of animals
- Some evenings, weekends, and holidays required
- Other duties as reasonable assigned

**Qualifications**:

- The following are mandatory qualifications for this role:
- High School Diploma or equivalent
- Valid Class 5 Driver’s license and access to a vehicle
- Clear Criminal Check
- Formal training and/or certification in animal behaviour
- Minimum 1-year experience training dogs and cats using Fear Free and Force

Free methodsThe following qualifications are desired and would be considered assets:

- Professional Dog Trainer Certification
- Fear Free Shelter Certification
- Knowledge of Shelter Buddy an asset
- Education in Behaviour Science and Learning Theory preferred
- Experience working or volunteering with a rescue or animal welfare organization

an asset
**Knowledge & Skills**
- Excellent communication skills, both written and verbal; must communicate

effectively with management, staff, volunteers, and clients. Communicates
professionally, articulately, and clearly
- Strong time management skills and ability to work well under pressure while

balancing multiple priorities
- Ability to maintain the utmost confidentiality on all matters pertaining to the

Society
- Excellent computer skills, including Microsoft Office
- Excellent problem-solving abilities
- Exceptional organizational skills

**Personal Attributes**
- Mature, organized, and independent individual with sound judgement
- Initiative and confidence to suggest improvements to current systems and

contribute new ideas
- Self-motivated and enthusiastic; confident with responsibility and able to work

with mínimal supervision
- Collaborative and team focused mindset
- Responsible and motivated, committed to the goals and objectives of the

Society

**Authority**:
Authority to perform all assigned duties and responsibilities within established policies
and procedures.

**Accountability**:
This position is directly accountable to the Manager, Behaviour and Retail Operations

and has the authority to perform all assigned duties and responsibilities within
established policy and procedure.

**Interpersonal Relationships**:
Regular, daily involvement with other WHS departments, volunteers and customers.

**Standards of Performance**:
1. Keeping the mission of the Winnipeg Humane Society in the forefront when
performing job duties, as well as when representing the Winnipeg Humane

Society both inside and outside of the shelter environment.
2. High standards of customer service and respect for all as required for all clients

and peers.
3. Successful and thorough completion of assigned job duties within reasonable

time limits.

4. Communicates effectively with all departments, volunteers and customers.
5. Confidentiality is maintained on all matters pertaining to The WHS.
6. Exemplary level of care provided to all animals in accordance with The

Winnipeg Humane Society’s mission, policies, and practices.
7. Reliability and diligence in position.

**Exemplifies Winnipeg Humane Society’s Core Values**:

- We let empathy guide our commitment to animal welfare and approach to all

individual beings, people, and animals alike.
- We val

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