Assistant Manager

2 months ago

Richmond, Canada Regional Animal Protection Society Full time

The Cat Sanctuary & Adoption Centre Assistant Manager (“AM”) is responsible to assist the Cat Sanctuary & Adoption Centre Manager and work with RAPS Cat Sanctuary and Adoption Centre staff & volunteers, and the RAPS Animal Hospital medical staff to ensure the health and well-being of the animals at the Cat Sanctuary & Adoption Centre, as well as play an integral role in facility maintenance, marketing and daily operations in coordination with the Cat Sanctuary & Adoption Centre Manager. The Assistant Manager assists with the goals and objectives of building and growing the RAPS organization. This position reports to the Cat Sanctuary & Adoption Centre Manager.

Animal Care Duties:

- Assists with animal care and overseeing staff’s care of the animals including, but not limited to:

- Keeping the Centre clean and organized;
- Providing fresh/clean water at minimum twice per day;
- Dispensing medications;
- Logging daily observations;
- Cleaning cages/enclosures, washing dishes, doing spot cleans, scooping litter boxes, sweeping, mopping, washing litter boxes & scoops, doing laundry throughout the day;
- Assessing and completing intake of any cats that come into the Adoption Centre;
- Dealing with medical emergencies.
- Input notes and review med book notes for each cat;
- Record all procedures and medications in the ASM database;
- Identify cats requiring medical attention; report bowel movements, urine output, appetite, etc. Record observations;
- Prepare and administer medications, subcutaneous fluids, insulin and other treatments as required;
- Monitor feeding schedule for cats requiring wet food for dietary or medical reasons;
- Trim nails, bathe and groom cats as required;
- Book veterinary appointments and follow-ups as required and arrange transportation;
- Enter appropriate medical care instructions provided by the vets in the ASM database;
- Liaise with the RAPS Animal Hospital to ensure appropriate and timely veterinary services for all animals;
- Communicate health status and concerns of animals to Cat Sanctuary & Adoption Centre Manager as required;
- Assist with completing the intake of animals; enter intake information into ASM database;
- Record follow up vaccinations, deworming and flea prevention reminders in ASM database;
- Maintain inventory of medical supplies;
- Receive orders, sort and store supplies and medication;
- Ensures booster vaccines are given when required;
- Oversee the day-to-day operations of the Cat Sanctuary & Adoption Centre, ensure that work is done in a timely manner;
- Ensure all animals receive the appropriate care and treatment required;
- Ensure all cleaning, isolation, safety protocols and handling techniques with sick animals are being followed and adhered to at all times, to prevent the spread of disease/illness;
- Work with RAPS Animal Hospital Vets and Managers to create and implement various animal care protocols and procedures including but not limited to physical examinations, vaccinations, euthanasia and other procedures;
- Restock dry food, canned food, cleaning supplies

Management Duties:

- Support and advance RAPS’ mission as a no-kill organization, following and adhering to RAPS' policies and procedures;
- Help lead the care of animals in the Sanctuary & Adoption Centre, including identifying animals in need of veterinary attention, determining adoptability and/or rehabilitation needs;
- Assist with the managing, guiding and delegating of work tasks to staff;
- Assist the Cat Sanctuary & Adoption Centre Manager with the hiring, training and supervising of Adoption Centre staff, including scheduling shifts, organizing vacation/sick coverage, managing performance and providing coaching;
- Assist the Cat Sanctuary & Adoption Centre Manager and Volunteer Coordinator with the recruiting, scheduling, training and supervising of volunteers, including organizing coverage, managing performance and providing coaching;
- Help to ensure that the facility and equipment is adequately maintained;
- Help to develop, implement and provide ongoing support to volunteer programs as well as the animal adoption and foster programs;
- Liaise with the Cat Sanctuary & Adoption Centre Manager regarding animal transfers and adoptions as requested;
- Help promote and support the awareness of the RAPS Cat Sanctuary & Adoption Centre and related programs;
- Assist with the development and implementation of systems, forms, policies, procedures and protocols;
- Promote a team-oriented work environment;
- Help respond to and solve public complaints and concerns as they occur;
- Help field calls from emergency personnel after hours and determine the best course of action for emergencies when the Cat Sanctuary & Adoption Centre Manager is not available;
- Help provide strategies for cost savings in all areas of operations and obtaining donations of materials and products;
- Assist in codifying the processes and procedures of the Sanctuary & Adoption Centre.
- Facilitat

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