Head Clerk

**Job Title**
- Head Clerk - Customer Service (Phys Ed Facility Assistant I)

**About the University**

**It’s your time to shine**
Work where the world comes to create, discover and learn.

We are one of Canada’s top universities and leading research institutions. With more than 8,000 undergraduate and graduate students, two campuses (Lethbridge and Calgary), seven faculties and schools, and more than 2,500 employees, ULethbridge is Lethbridge’s second largest employer. Faculty and staff come together to contribute, each in their own way, to establishing ULethbridge as Canada’s destination university. In 2022, Lethbridge was recognized as one of Canada’s top small cities.

**Position Details**
- The University of Lethbridge is seeking a full-time, Limited Term position as a Head Clerk - Customer Service (Phys Ed Facility Assistant I).
- Front counter: process memberships, lockers and program registrations.
- Administrative duties: cash-out verification, daily uploads & web maintenance, and game day preparation.
- Staff training/orientation and scheduling: customer service and fitness centre staff.
- Locker & Fusion software management: managing all aspects of locker software and train & assist CSC/Horns Rec staff in creating of programs/packages/products as it relates to courses/classes and POS.
- Assist Manager, Horns Recreation, Customer Service & Fitness: administration of fitness and recreational programs.

The University of Lethbridge is undertaking a job classification review for Alberta Union of Provincial Employees (AUPE) positions. As such, the classification level currently assigned for this position may be adjusted as a result of this project.**Position Qualifications**
- Diploma (minimum)
- 2 years Customer Service/Administration Experience
- Standard First Aid, CPR/AED

Strong customer service skills, exhibit sound judgement and effective problem solving and can work efficiently and collaboratively with groups/teams and individuals. Strong verbal and written communication skills, team building skills and can be proficient with business planning, computer programs and recreation software (Fusion).-
**Starting Salary Range (at 1.0 FTE)**
- $3,741.00 - $4,163.00 monthly

**Full Salary Range (at 1.0 FTE)**
- $3,741.00 - $4,584.00 monthly (AUPE - Grade 7)

**Campus**
- Lethbridge

**Employment Group**
- AUPE

**Position Category**
- Other