Restaurant Manager

2 months ago

Guelph, Canada Marriott International, Inc Full time

**Job Number** 24177830
**Job Category** Food and Beverage & Culinary
**Location** Delta Hotels Guelph Conference Centre, 50 Stone Road West, Guelph, ONT, Canada VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management

**JOB SUMMARY**

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Day-to-Day Operations**
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

**Leading Food and Beverage Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Ensures staff understands local, state and Federal liquor laws.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Establishes guidelines so employees understand expectations and parameters.
- Monitors alcohol beverage service in compliance with local laws.

**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
- Handles guest problems and complaints.
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
- Ensures corrective action is taken to continuously improve service results.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Ensures employees are treated fairly and equitably. Strives to improve employee retention.
- Ensures employees receive on-going training to understand guest expectations.
- Solicits employee feedback, utilizes an "open door" policy and reviews employe

  • Restaurant Operations Manager

    2 weeks ago

    Guelph, Ontario, Canada Nguyen's Vietnamese Restaurant Full time

    About the RoleWe are seeking a skilled Restaurant Operations Manager to join our team at Nguyen's Vietnamese Restaurant.Key Responsibilities:Analyze sales data to optimize profitability and maintain a competitive edge in the marketEvaluate daily restaurant operations, including food preparation methods and menu pricing strategiesDevelop and implement...

  • Restaurant Operations Manager

    2 weeks ago

    Guelph, Ontario, Canada Nguyen's Vietnamese Restaurant Full time

    The Nguyen's Vietnamese Restaurant is seeking a highly skilled and organized Restaurant Operations Manager to join our team. The ideal candidate will have experience in managing daily restaurant operations, supervising staff, and ensuring excellent customer service.In this role, you will be responsible for analyzing budget reports, evaluating daily...

  • Restaurant Operations Manager

    4 weeks ago

    Guelph, Ontario, Canada Nguyen's Vietnamese Restaurant Full time

    Job DescriptionJob Title: Restaurant Business ManagerJob Summary: We are seeking a highly skilled Restaurant Business Manager to join our team at Nguyen's Vietnamese Restaurant. The successful candidate will be responsible for analyzing the restaurant's budget to boost and maintain profits, evaluating daily operations, and implementing cost-saving...

  • Restaurant Operations Manager

    2 weeks ago

    Guelph, Ontario, Canada Nguyen's Vietnamese Restaurant Full time

    Job DescriptionWe are seeking a highly skilled Restaurant Operations Manager to join our team at Nguyen's Vietnamese Restaurant.About the RoleThis is a permanent full-time position working 32 hours per week with a competitive salary of $45,000 - $60,000 per year.Key ResponsibilitiesAnalyze financial data to optimize restaurant profits and implement...

  • Senior Restaurant Operations Manager

    2 weeks ago

    Guelph, Ontario, Canada Nguyen's Vietnamese Restaurant Full time

    Restaurant ManagerWe are seeking a skilled and experienced Senior Restaurant Operations Manager to join our team at Nguyen's Vietnamese Restaurant.Key Responsibilities:Budget Analysis: Analyze financial data to identify opportunities for growth and implement strategies to increase profits.Operations Management: Evaluate daily operations, modify food...

  • Restaurant Manager

    3 months ago

    Guelph, Canada Nguyen's Vietnamese Restaurant Full time

    Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years **Tasks**: - Analyze budget to boost and maintain the restaurant's profits - Evaluate daily operations - Modify food preparation methods and menu prices according to the restaurant budget - Monitor staff...

  • Restaurant Coordinator

    3 weeks ago

    Guelph, Ontario, Canada Nguyen's Vietnamese Restaurant Full time

    Restaurant Manager Job DescriptionAt Nguyen's Vietnamese Restaurant, we are seeking a highly skilled and organized Restaurant Manager to oversee the daily operations of our establishment. The ideal candidate will have a strong background in restaurant management, excellent communication skills, and the ability to lead a team effectively.Key...

  • restaurant manager

    3 months ago

    Guelph, Canada Nguyen's Vietnamese Restaurant Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 to less than 7 monthsTasksAnalyze budget to boost and maintain the restaurant's profitsEvaluate daily operations Modify food preparation methods and menu prices according to the restaurant budget Monitor staff performance Plan and...

  • restaurant manager

    3 months ago

    Guelph, Canada Nguyen's Vietnamese Restaurant Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksAnalyze budget to boost and maintain the restaurant's profitsEvaluate daily operations Modify food preparation methods and menu prices according to the restaurant budget Monitor staff performance Plan and organize daily...

  • Restaurant Operations Director

    2 weeks ago

    Guelph, Ontario, Canada Nguyen's Vietnamese Restaurant Full time

    Job TitleRestaurant Operations Director at Nguyen's Vietnamese RestaurantJob DescriptionWe are seeking an experienced and skilled Restaurant Operations Director to join our team at Nguyen's Vietnamese Restaurant. The successful candidate will be responsible for overseeing the day-to-day operations of the restaurant, including managing staff, maintaining high...

  • Restaurant Manager Trainee

    6 months ago

    Guelph, Canada Eat Thai Restaurant Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate - or equivalent experience **Tasks**: - Analyze budget to boost and maintain the restaurant's profits - Evaluate daily operations - Modify food preparation methods and menu prices according to the restaurant budget - Monitor revenues to determine labour cost -...

  • Restaurant Manager

    5 months ago

    Guelph, Canada Tim Hortons Full time

    Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I...

  • Restaurant Manager

    6 months ago

    Guelph, Canada Tim Hortons | Hudman Full time

    As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Restaurant Owner in running a successful business. You are an expert at recruiting,...

  • Restaurant Operations Manager

    2 days ago

    Guelph, Ontario, Canada Canada Inc. Full time

    Job Title: Restaurant Operations ManagerAbout the Role:We are seeking an experienced Restaurant Operations Manager to join our team at Canada Inc. in a full-time position.Salary and Benefits: The successful candidate can expect a competitive salary of $45,000 to $55,000 per year, depending on experience.Job Description:The Restaurant Operations Manager will...

  • Restaurant Operations Manager

    2 months ago

    Guelph, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    Restaurant Manager Job DescriptionWe are seeking a seasoned Restaurant Manager to lead our team and oversee daily operations at beBee Professionals in Guelph.Key Responsibilities:Manage restaurant staff, scheduling, and daily operations to ensure excellent customer service and high-quality food.Develop and implement marketing strategies to boost sales and...

  • Restaurant Operations Manager

    2 weeks ago

    Guelph, Ontario, Canada Pita Land Full time

    Job Title: Restaurant Operations ManagerWe are seeking a highly skilled Restaurant Operations Manager to join our team at Pita Land. As a key member of our management team, you will be responsible for the overall success of our restaurant operations.

  • Restaurant Manager

    5 months ago

    Guelph, Canada Beertown Public House Guelph Full time

    **TO THOSE LOOKING TO ASPIRE TO GREATNESS IN YOUR CAREER, READ ON**: With new locations on the horizon, Charcoal Group is growing and seeking the best and brightest Hospitality and Culinary minds to join our team of proven pros. We believe our success is driven by working alongside Leaders who are continually growing and driving to push themselves, their...

  • Restaurant Operations Manager

    3 weeks ago

    Guelph, Ontario, Canada Marriott International, Inc Full time

    Job SummaryAs a key member of our team, the Restaurant Manager will be responsible for overseeing the daily operations of our restaurants and bars. This includes supervising staff, managing inventory, and ensuring exceptional customer service.Key ResponsibilitiesRestaurant Operations: Supervise and manage restaurant staff, manage inventory, and maintain high...

  • Restaurant Manager

    6 months ago

    Guelph, Canada Marriott International, Inc Full time

    **Job Number** 24049726 **Job Category** Food and Beverage & Culinary **Location** Delta Hotels Guelph Conference Centre, 50 Stone Road West, Guelph, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room Service,...

  • Restaurant Manager

    24 hours ago

    Guelph, Canada Marriott International, Inc Full time

    **Additional Information** **Job Number**24204519 **Job Category**Food and Beverage & Culinary **Location**Delta Hotels Guelph Conference Centre, 50 Stone Road West, Guelph, ONT, Canada, N1G 0A9 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room Service, if...