Service Rep/clerk I

JOB POSTING
Internal/External - CUPE Local 1050

Position: Service Rep/Clerk I Status: Casual

Posting Date: March 23, 2023 Application Deadline: April 6, 2023 by 4pm

Competition number: 23-18
Wage: $31.15
(Plus $1.20 in Lieu of benefits)

How to apply:
Please send your resume with competition number, in confidence to:
Human Resources Advisor
City of Quesnel
410 Kinchant Street
Quesnel, BC V2J 7J5

The City of Quesnel is an equal opportunity employer. We celebrate diversity and are committed
to creating an inclusive environment for all employees.

Are you looking for a career in a professional office environment and are able to work a flexible
The successful applicant is required to be available on a casual, on call basis to cover vacation
and sick leave, or unexpected work volume. Hours of work are dependent on operational
requirements. The position reports directly to the Supervisor of Financial Services, and is
positioned at the main reception area in City Hall.

Nature of Position
The Service Rep/Clerk 1 is the first point of contact with the general public and is responsible
for a variety of clerical and finance related duties.

**Duties**:
The specific duties expected of this position include the following:

- Greet all visitors to City Hall and answer questions or direct people to the proper individual

or authority
- Answer and relay all incoming telephone calls
- Receive and distribute mail
- Assist with word processing (e.g. reports, memos) when required
- Record maintenance duties
- Process cemetery plot sales
- Handle all cash receipting transactions
- Reconcile daily cash receipts and prepare deposit
- Undertake special project work as required and assigned
- Assist other departments with clerical work as directed
- Be willing to cross train into other finance department positions as required
- Attend to other related finance/receptionist duties as required

Required Qualifications
At a minimum, the successful applicant will possess the following qualifications:

- Completion of Grade 12 supplemented by further education in business administration

and/or accounting courses, or an equivalent combination of training and experience
- Ability to type a minimum of 50 words per minute
- Excellent cash handling skills and knowledge of cash control procedures required
- Sound public contact experience in a customer service oriented environment
- Proficiency in Microsoft Office, word processing, spread sheeting, outlook
- A working knowledge of standard office telephone systems with multi-lines
- A professional and courteous disposition at all times, especially when working under

pressure
- Vadim experience preferred
- Ability to communicate effectively with a variety of internal and external contacts
- Ability to handle enquiries, complaints and service requests with promptness, tact,

diplomacy and accuracy
The City thanks all applicants for their interest, but only those selected for an interview will be
contacted.