Host/hostess

2 weeks ago


Niagara Falls, Canada DoubleTree Hilton Full time

**Job Summary**: We are seeking a friendly and organized Host/Host to join our team. The Host/Host will be the first point of contact for guests, providing a warm welcome and excellent service. **Duties**: - Greet guests with a friendly and welcoming demeanor - Seat guests and manage reservations - Answer phone calls and assist with inquiries - Assist in maintaining cleanliness of the dining area - Collaborate with servers to ensure efficient service - Handle guest concerns and escalate when necessary - Operate Point of Sale (POS) systems for seating assignments **Requirements**: - Previous experience in hospitality or customer service preferred - Excellent communication and interpersonal skills - Knowledge of food service and restaurant operations - Ability to multitask in a fast-paced environment - Strong customer service and guest services skills - Proficient in phone etiquette and reservation management - Ability to work well in a team setting This position offers the opportunity to work in a dynamic environment where you can enhance your customer service skills and be part of a dedicated team.

**Job Type**: Part-time

Pay: From $16.55 per hour

Expected hours: 20 per week

**Benefits**:

- Flexible schedule
- On-site parking

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Tips

Work Location: In person


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