Account Manager
3 weeks ago
**Account Manager - Ottawa**
GES, Global Experience Specialists, is a global exhibition services company with a legacy spanning over 90 years and teams throughout North America, Europe and the Middle East. We create some of the most influential exhibitions in the world - think international medical symposiums, industry leading exhibitions for technology, manufacturing that help communities meet, educate and move their mission forward. From initial strategy to show-stopping audio visual, accommodations to award winning creative - and every detail in between - we create shows that propel commerce, education and community
Our mission is to deliver extraordinary exhibition experiences through simple, user-friendly services and best-in-class execution.
**Job Summary**
As the “CEO of the Show”, our GES Account Managers are responsible for coordinating and overseeing tradeshow production, ensuring client expectations are met with a high degree of professionalism and maintaining overall show profitability.
**Key Responsibilities**
- Coordinate and oversee tradeshow production and provide on-site supervision at tradeshow venues for a variety of different accounts.
- Responsible for the management of shows from planning stages through invoicing.
- Act as a liaison, and build relationships with Show Organizers, Exhibitors, Convention Centres, production personnel, internal clients and ancillary vendors as it relates to various GES services.
- Executing events according to contracted terms and effectively managing any non-contractual elements that may arise.
- Generate accurate Show Organizer invoices while ensuring the invoice process follows company timelines and is 100% collected according to contract terms.
- Annual participation of the Revenue Plan/Budget process, developing revenue and operational financial targets for all assigned shows.
- Provide accurate timely forecasts to senior management for all assigned events.
- Fulfill lead role in meetings on assigned shows including organizing, hosting and leading Pre and Post/ internal Countdown meetings.
- Supervise and assist all show personnel assigned to events and all subcontractors as needed.
- Performs other duties as assigned and deemed necessary of the position.
**Qualifications**
- Two years of tradeshow production/event management experience with a College Diploma or University Degree preferred
- Excellent command of the English language, verbal and written
- Effective presentation and organizational skills. Microsoft Office savvy
- Ability to multi-task, prioritize and maintain composure when at peak volumes
- Self-motivated individual who takes initiative and is able to work independently
- Ability to always maintain a high level of professionalism and a positive attitude, especially in the face of adversity
- A proven relationship builder
- General accounting/finance knowledge to manage shows vs. budgets
- Must be available to work evenings, weekends and extended hours at show site at various points of the year
- Requires ability to adapt to multiple settings and shifting responsibilities
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- Monday to Friday
- Weekend availability
Work Location: One location
Application deadline: 2023-03-25
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