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Team Leader

4 months ago

Mississauga, Canada Bureau Veritas Full time

**Team Leader - Environmental Sample Reception Dept. ( Full time )**

**As a Team Leader, your main responsibilities are to**:

- Greet internal and external customers in a pleasant manner and provide prompt customer service.
- Ensure all submissions are received and prioritized to according to hold times and turn-around times
- Ensure proper procedures are followed for legal samples.
- Coordinate the receipt, inspection and handling of hazardous samples.
- Notify QA and appropriate lab areas of the arrival of their samples and inter lab transfers
- Coordinate removal of samples and returned containers with Archiving
- Ensure daily schedules for receiving, cleaning and training are followed.
- Unpack samples and organize them on the inspection tables according to Chain of Custody
- Make sure jobs are inspected in priority order and accurately bar-coded
- Promptly store samples in their designated locations to maintain sample integrity.
- Ensure timely scanning of samples into the fridge, and delivery of microbiology samples to the micro lab.
- Ensure daily random QC checks of jobs are carried out.
- Recognize or question submissions that contain or are suspected of containing hazardous substances for proper WHMIS labelling.
- Create jobs in LIMS; Identify and create SIFs when required
- Scan all COCs, waybills and attachments.
- Keep the sink in Bottle Prep area and cooler storage room clean and organized at all times.
- Follow SOPs and Work Instructions.
- Make sure training folders and Compliant Pro readings are up-to-date.
- Notify other departmental Team Leads, Managers and Supervisors of any issues they should be aware of.
- Communicate any information of importance on the board for the next shift.
- Develop a collaborative relationship with all staff
- Participate in regular team meetings.
- Help investigate LIMS/inspection-related problems of inspected samples
- Ensure beverages and other Customer Service related supplies are stocked up and available to serve.

**You are the ideal Team Leader if you have**:

- High school diploma or equivalent education/experience
- 2 to 5 years of experience in specific environment
- Experience in a laboratory environment is considered an asset
- Excellent leadership, communication skills (both written and verbal), organizational skills and detailed oriented
- Energetic personality who can work independently and as a team in a multi-tasking, fast-paced environment
- Ability to effectively interact with colleagues and provide coaching and mentoring when needed
- Strong customer service skills
- Ability to lift 40lbs
- Fully trained and certified in all aspects of handling, offering for transport and transporting of dangerous goods as outlined in the Canadian Transportation of Dangerous Goods (TDG) Act and Regulations. Training must be compliant with all means of transport used by Bureau Veritas.
- Good computer skills (e.g. MS Excel®, MS Outlook®, BV LIMS)

**Must be flexible with any shift hours and weekend shifts.