Loyalty Program Specialist

4 weeks ago

Markham, Canada WEINS Corporate Full time

**Responsibilities**:

- Manage, maintain and promote Weins Rewards Customer Loyalty program for Weins Auto Group.
- Design and deliver learning content across Weins locations (virtual and in person) to provide a foundation of Weins Rewards savings and benefits
- Administer the Weins Rewards Program in both customer facing and employee facing environments, including guest inquires, enrollments, redemptions etc.
- Export data from our Loyalty platform and create reports to communicate program metrics.
- Travelling to various Weins locations to coach front line team members on internal processes to support Weins Rewards savings and benefits
- Export and configure excel lists and upload content into HubSpot
- Audit divisions monthly enrollments and redemptions in addition to Weins Rewards marketing material to ensure the Weins Rewards brand identity is reflected
- Host monthly training sessions to inform and re-educate all stakeholders
- Perform any other tasks as directed by management.

**Qualifications**:

- Valid Class G Driver's License.
- Strong computer skills including Microsoft Office suites (PowerPoint, Word, Excel, Outlook, etc.)
- Exceptional communication skills (both verbal and written) and interpersonal skills.
- Ability to problem-solve with strong attention to detail.
- Ability to work independently or as part of a team as required.
- Ability to speak confidently and present to large groups of team members
- Knowledge of Microsoft Teams

**Job Type**: Permanent, Full Time

Accommodation will be provided in all parts of our recruitment process as required under AODA. Please advise in advance should you require any accommodations.

We thank all applicants for their interest in advance.

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