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Business Systems Analyst
2 months ago
**Job Title: IT Business System Analyst**
**Location: Mississauga, CAD or Remote**
The Sr. IT Business Systems Analyst (IT BSA) will be responsible for working closely with our partners and within IT to understand and help shape the strategic drivers and tactical needs to successfully deliver an experience that is intuitive, scalable, and stable.
- Facilitate workshops - story-boarding workshops, translate story-boarding artifacts into an electronic format and provide input in design sessions
- Clearly communicate - keeping IT and business partners apprised of developments and requirements, key metrics
- Analyze and document current and future business process models
- Analyze and document requirements (scope), business rules (use cases)
- Analyze and document data requirements (from a business needs perspective)
- Plan and manage user acceptance test (UAT), create UAT scripts and facilitate UAT; report out on UAT progress and outcomes
- Mentor the teams on UX best practices and oversee the creation of delightful prototypes & dashboards
- Perform knowledge transfer to training and communication teams
- Support user deployment activities as needed
- Lead business stakeholders and other business systems analysts thru the business analysis lifecycle
- Work closely with Project Manager, Technical Lead, Developers, Software Quality Assurance Lead to accomplish a successful project delivery, focused on Minimum Viable Product (MVP)
**Other Duties As Assigned**:
- The IT BSA will establish themselves as a “thought partner” with internal customers
- Conducting 1:1 or group interviews, facilitating workshops
- Facilitating and supporting system and user acceptance testing
- Support business partner on the development of Organizational Change Management (OCM) deliverables
- Participating in roadmap discussions and vendor assessments
- Keeping management apprised of developments through clear and timely communication
- Overseeing and mentoring less senior resources on solution or project teams
- Overseeing consultant resources as applicable
**Education**:
- Bachelor's degree or equivalent experience in business administration, systems design, or equivalent field
- Post-graduate work in a related field preferred
**Qualifications**:
- 8+ experience analyzing business requirements and support information systems projects
- 4+ experience in SFDC - especially around Service Cloud, Community Cloud,
- Demonstrated excellence in analysis, documentation, facilitation and presentation skills
- Strong skills in critical thinking and analysis, small and large group facilitation skills
- Pharma, Life sciences industry, pharma sales data, and commercial business and process (e.g. incentive compensation) knowledge preferred
- Project planning experience beneficial
- Proven leadership abilities and emotional intelligence
- Demonstrated success handling initiatives of high complexity and risk
- Experience with Agile methodology
**Job Type**: Casual
**Salary**: $60.00-$70.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Pharma domain: 1 year (required)
**Speak with the employer**
+91 9726343152
