Relief Manager

**Company Background**:
**Position Title**:
Relief Manager

**Location**:
Imagine Cinemas Promenade, Thornhill ON

**Position Description**:
**The key responsibilities of a Relief Manager are**:

- Lead and manage a dedicated team of employees, including assigning tasks
- Provide an exceptional customer experience, including handling any customer inquiries and/or issues
- Responsible for handling cash and exporting nightly cash, box office and concession reports
- Assist with working theatre attendant positions, including cleaning all areas of the theatre (lobby, concession, auditoriums and washrooms)
- Responsible for handling technical issues that may arise

**Required skills and competencies**:

- Demonstrated ability to communicate effectively (oral & written)
- Strong leadership abilities
- Excellent problem-solving and troubleshooting skills (both customer and technical)
- Ability to multi-task; manage and prioritize tasks and activities effectively and efficiently
- Ability to work under pressure and in a fast-paced environment
- Ability to work independently as well as part of a management team
- Cash handling and Point of Sale (POS) experience

**Required Experience**:

- 1-2 years of experience in a theatre, fast-food, restaurant, retail or similar environment
- 1-2 years of managerial experience in a theatre, fast-food, restaurant, retail or similar environment is considered an asset

**Required Education**:

- Secondary School Diploma or current student

**Job Type**:

- Part-time, Hourly

**MUST be able to work flexible hours, including nights, weekends and holidays. (Open availability weekends and Tuesdays is required)**

**Job Type**: Part-time

**Salary**: $16.00 per hour

**Benefits**:

- Discounted or free food
- Store discount

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Fast-Food, Restaurant, Retail: 1 year (preferred)
- Management: 1 year (preferred)

Work Location: In person