Clerk - Emergency Room

2 months ago

Orillia, Canada Orillia Soldiers' Memorial Hospital Full time

**Job Number**:
J0924-0134

**Job Title**:
Clerk - Emergency Room

**Department**:
CPSR

**Job Type**:
Temporary Part Time

**Approximate End Date**:
March 31, 2024

**Job Category**:
Administration / Clerical

**Union**:
OPSEU Office & Clerical

**Open Positions**:
1

**Date Posted**:
September 16, 2024

**Closing Date**:
September 23, 2024

**Salary**:
$26.90 - $29.26/Hour

**Hours of Work**:

- All Shifts (Days, Nights, Weekends)
- Share- Facebook- Twitter-
- LinkedInOrillia Soldiers’ Memorial Hospital (OSMH) is located in the City of Orillia - a beautiful community nestled along the shores of Lake Simcoe and Lake Couchiching. Orillia offers an environment where a health work/life balance is easy to achieve as exceptional urban amenities, natural resources, points of interest, and recreational opportunities abound.

People have always been OSMH’s greatest strength. Our committed team has helped our community for over a century. We offer an environment where each individual works interdependently towards common goals: we value _Trust, Courage and Teamwork_. We are an organization where individuals’ contributions are valued and there are many opportunities for personal growth and development.

Position Summary
- Reporting to the Manager, CPSR, the Emergency Clerk is responsible for the disposition of patients to the emergency department, processing of incoming calls and the day to day operation of emergency department communication systems.

PRIMARY RESPONSIBILITIES:

- Provides excellent customer service to all patients and system stakeholders of the Emergency department.
- Receiving and assisting patients in a caring and friendly manner and dealing with inquiries appropriately within departmental policies and guidelines.
- Works in a collegial manner with management, nursing, physicians, volunteers, and other staff across the organization as well as other health care facilities to ensure optimal communication and patient care.
- Follows appropriate processes to accurately obtain patient information for registering patient dependent on admission details, Accurately validates patient demographics and health care coverage information
- Directs patients and families to appropriate areas of the hospital and arranges assistance as necessary
- Ensures excellent data quality by following all procedures and standards associated with quality data.
- Addresses data quality concerns in a timely manner.
- Arranging patients’ appointments with Physicians or other services at the request of the nurse
- Arranging patient transfers and liaising with external agencies to book emergency and private transport of patients
- Accurately obtains Provincial Transfer Authorization Centre (PTAC) numbers
- Contacting on call consultants, other health care providers and external partners as requested and documenting consult request/arrival in Cerner.
- Completing EMR order enter duties within scope and adhering to organization policies and procedures. Accurately and efficiently prepares and distributes diagnostic reports as well as obtains reports from other facilities when requested.
- Accurately updates whiteboard as well as appropriate departments regarding discharges, diets etc.
- Answers and directs telephone calls and inquiries from other departments, outside agencies, physicians and other sources. Referring inquiries to appropriate person in a timely manner.
- Requesting and ordering supplies, also submits work orders to facilitate the smooth operation of the department
- Obtaining ODB lists through the drug profile viewer web portal.
- Look up medical records on Cerner aligned with privacy legislation and disposes of charts and entering of data collection items
- Assisting patients in the completions of WSIB paperwork and ensures all paperwork is completed for out of country or out of province patients.
- Ensuring isolation alerts in the CIS are relayed to nursing staff on patient’s registration.
- Maintaining communications log.
- Ensuring incoming results are placed on the correct client’s chart.
- Prepares daily duty rosters for all physicians on duty in ER and on call and distributes each morning.
- Maintains the work area in an orderly manner and assists with receiving, distributing and storing articles brought to the unit.
- Processing mail, photocopying, faxing, other related clerical duties as required
- Completes general departmental filing as well as retrieves and files copies of medical records and documentation for each patient when necessary.
- Ensuring prompt and safe service that meets accuracy and reliability standards.
- Maintaining professional working relationships with all members of the team including internal and external partners and stakeholders.
- Provides break coverage to the Emergency Registration area as required.
- Performs other duties as may be assigned by direct Manager or Team Lead.

**Qualifications**:

- Education:

- Ontario Secondary School Graduation Diploma or equivalent is

  • Clerk - Emergency Room

    5 months ago

    Orillia, Canada Orillia Soldiers' Memorial Hospital Full time

    **Company Biography** Orillia Soldiers’ Memorial Hospital (OSMH) is located in the City of Orillia - a beautiful community nestled along the shores of Lake Simcoe and Lake Couchiching. Orillia offers an environment where a health work/life balance is easy to achieve as exceptional urban amenities, natural resources, points of interest, and recreational...

  • Clerk - Emergency Room

    5 months ago

    Orillia, Canada Orillia Soldiers' Memorial Hospital Full time

    Company Biography Orillia Soldiers’ Memorial Hospital (OSMH) is located in the City of Orillia - a beautiful community nestled along the shores of Lake Simcoe and Lake Couchiching. Orillia offers an environment where a health work/life balance is easy to achieve as exceptional urban amenities, natural resources, points of interest, and recreational...

  • Clerk - Emergency Room

    2 months ago

    Orillia, Canada Orillia Soldiers' Memorial Hospital Full time

    **Company Biography** Orillia Soldiers’ Memorial Hospital (OSMH) is located in the City of Orillia - a beautiful community nestled along the shores of Lake Simcoe and Lake Couchiching. Orillia offers an environment where a health work/life balance is easy to achieve as exceptional urban amenities, natural resources, points of interest, and recreational...

  • Unit Worker

    5 months ago

    Orillia, Canada Orillia Soldiers' Memorial Hospital Full time

    Company Biography Orillia Soldiers’ Memorial Hospital (OSMH) is located in the City of Orillia - a beautiful community nestled along the shores of Lake Simcoe and Lake Couchiching. Orillia offers an environment where a health work/life balance is easy to achieve as exceptional urban amenities, natural resources, points of interest, and recreational...

  • Unit Worker

    5 months ago

    Orillia, Canada Orillia Soldiers' Memorial Hospital Full time

    **Company Biography** Orillia Soldiers’ Memorial Hospital (OSMH) is located in the City of Orillia - a beautiful community nestled along the shores of Lake Simcoe and Lake Couchiching. Orillia offers an environment where a health work/life balance is easy to achieve as exceptional urban amenities, natural resources, points of interest, and recreational...

  • Unit Worker

    5 months ago

    Orillia, Canada Orillia Soldiers' Memorial Hospital Full time

    **Company Biography** Orillia Soldiers’ Memorial Hospital (OSMH) is located in the City of Orillia - a beautiful community nestled along the shores of Lake Simcoe and Lake Couchiching. Orillia offers an environment where a health work/life balance is easy to achieve as exceptional urban amenities, natural resources, points of interest, and recreational...

  • Clerk - People Services

    2 months ago

    Orillia, Canada Orillia Soldiers' Memorial Hospital Full time

    **Job Number**: J0924-0490 **Job Title**: Clerk - People Services **Department**: People Services **Job Type**: Temporary Full Time **Approximate End Date**: March 31, 2025 **Job Category**: Administration / Clerical **Open Positions**: 1 **Date Posted**: September 19, 2024 **Closing Date**: September 26, 2024 **Salary**: $27.47 - $29.88/Hour -...

  • Clerk - Perioperative Services

    2 months ago

    Orillia, Canada Orillia Soldiers' Memorial Hospital Full time

    **Job Number**: J0824-0346 **Job Title**: Clerk - Perioperative Services **Department**: Operating Room **Job Type**: Permanent Part Time **Job Category**: Administration / Clerical **Union**: OPSEU Office & Clerical **Open Positions**: 1 **Date Posted**: September 6, 2024 **Closing Date**: September 13, 2024 **Salary**: $26.11 -...

  • Clerk - People Services

    2 months ago

    Orillia, Canada Orillia Soldiers' Memorial Hospital Full time

    **Company Biography** Orillia Soldiers’ Memorial Hospital (OSMH) is located in the City of Orillia - a beautiful community nestled along the shores of Lake Simcoe and Lake Couchiching. Orillia offers an environment where a health work/life balance is easy to achieve as exceptional urban amenities, natural resources, points of interest, and recreational...

  • Night Auditor

    5 months ago

    Orillia, Canada Quality Inn & Conference Centre Full time

    **Position Summary**:Represents the hotel to the guest throughout all stages of the guest’s experience and upholds the hotel’s commitment to hospitality. Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel’s financial records. Tracks revenues, occupancy percentages, and other...

  • Guest Services Agent

    5 months ago

    Orillia, Canada Quality Inn & Conference Centre Full time

    Quality Inn & Conference Centre is a small business in Orillia, ON. We are agile and innovative. Our work environment includes: - Wellness programs - On-the-job training **Position Summary**: Represents the hotel to the guest throughout all stages of the guest’s stay and upholds the hotel’s commitment to hospitality and exceptional customer service....

  • Guest Service Agent

    5 months ago

    Orillia, Canada Quality Inn & Conference Centre Full time

    Job description **Position Summary**: Represents the hotel to the guest throughout all stages of the guest’s stay and upholds the hotel’s commitment to hospitality. Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel’s financial records. Tracks revenues, occupancy percentages,...

  • Housekeeping Attendant

    5 months ago

    Orillia, Canada Quality Inn & Conference Centre Full time

    **Position Title: Hospitality Worker - Room Attendant** **Objective of Position**: Maintain guest satisfaction by providing a level of service that meets or exceeds the hotel standards in job areas. Preparation and servicing of guest rooms and preparation, servicing and cleaning of public and service areas of the hotel. **Reports To: Housekeeping...

  • Housekeeping Attendant

    5 months ago

    Orillia, Canada Quality Inn & Conference Centre Full time

    **Position Title: Hospitality Worker - Room Attendant** **Objective of Position**: Maintain guest satisfaction by providing a level of service that meets or exceeds the hotel standards in job areas. Preparation and servicing of guest rooms and preparation, servicing and cleaning of public and service areas of the hotel. **Reports To: Housekeeping...

  • Guest Services Agent

    5 months ago

    Orillia, Canada Quality Inn & Conference Centre Full time

    Quality Inn & Conference Centre is a small business in Orillia, ON. We are agile and innovative. Our work environment includes: - Wellness programs - On-the-job training **Position Summary**: Represents the hotel to the guest throughout all stages of the guest’s stay and upholds the hotel’s commitment to hospitality. Checks front office accounting...

  • Guest Service Representative/housekeeping

    5 months ago

    Orillia, Canada Comfort Inn Orillia Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE / HOUSEKEEPING ROOM ATTENDANT REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our...

  • Guest Service Representative/housekeeping

    5 months ago

    Orillia, Canada Comfort Inn Orillia Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE / HOUSEKEEPING ROOM ATTENDANT REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our...

  • Guest Service Attendant/night Audit

    5 months ago

    Orillia, Canada Comfort Inn Orillia Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE AND NIGHT AUDITOR REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company...

  • Guest Service Agent/ Breakfast Attendant

    5 months ago

    Orillia, Canada Comfort Inn Orillia Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE/BREAKFAST ATTENDANT REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company...

  • Building Maintenance Worker, Ft

    1 month ago

    Orillia, Canada Compass Group Full time

    **Working Title**:Building Maintenance Worker, FT **Employment Status**: Full-Time **Starting Hourly Rate**: 19.83 **Address**:835 W Ridge Blvd. Orillia Orillia ON L3V 8B3 **New Hire Schedule**:75 hours. Days off would be Mondays and every other weekend. You might not know our name, but you know where we are. That’s because Compass Group Canada is part of...