Retail Level Collections Associate

5 months ago

Hamilton, Canada easyhome Franchise Full time

Retail Collections & Customer Service Associate - Leasing

**easyhome** is the largest merchandise lease-to-own company in Canada and we are the largest easyhome franchise currently with 25 stores in Ontario. We offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.

**So what will a Retail Collections & Customer Service Associate do?**
- **Promote sales** growth by providing excellent customer service and creating longstanding relationships with customers in-person and over the phone.
- **Maximize store revenues** by overseeing accounts and collection activities.
- **Manage weekly account receivables** and overdue accounts.

**Here’s what we are looking for**:

- Sales and or/Collections experience is agreeable, but we really want people who are motivated by success. A competitive attitude in sales and customer centric in service.
- Experience driving a small truck an asset but not required; physically able to move home furnishings.
- Valid driver’s license, clean driver’s abstract (past 3 years), and pass our background checks.
- Ability to work daytime, evening and Saturday shifts weekly.

**What’s in it for you?**
- Competitive Wages and Benefits
- Performance Incentives, Bonuses & Paid Vacation
- Associate Product Purchase Plan

**Additional Information**:
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

**Inclusion and Equal Opportunity Employment**

easyhome Franchise is an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

1748271 Ontario Inc.

easyhome Leasing Franchise
Fenworth Plaza Mall
550 Fennell Ave., E., Unit #12

Hamilton, ON L8V 4S9

Mgr: Franco Silvano

Store: (905) 575-8777

**Job Types**: Permanent, Full-time

**Salary**: $16.55-$17.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Monday to Friday

Supplemental pay types:

- Bonus pay

Application question(s):

- Must have a clean driver's abstract.
- This role requires regular contact with customers, working with them to ensure their accounts remain current and active, and may involve picking up product no longer on lease or defaulted accounts.
- Must be able to consistently work 40 hours per week including every Saturday (closed Sunday).

**Education**:

- Secondary School (preferred)

**Experience**:

- Collections / Past Due Account Management: 1 year (preferred)
- driving: 3 years (required)

**Language**:

- English (preferred)

Licence/Certification:

- Class G license (no restrictions) (required)

Work Location: In person

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