Technical Solutions Analyst, Temporary

7 months ago

Vancouver, Canada Aviso Wealth Full time

**Aviso Wealth**:
**The Opportunity**:
We’re looking for a Technical Solutions Analyst to join our IT team for a 12 month contract.

This role can be mostly remote, however we will on occasion require you to come onsite to our office at 1111 West Georgia Street Vancouver, BC.

**Who you are**:

- **Service** - You consider both internal and external stakeholders and demonstrate intent of understanding and putting the clients’ needs first. You advocate service excellence and work to deliver solutions that meet the needs. You proactively develop strategic partnerships that allow Aviso Wealth to become a trusted advisor and partner
- **Execution** - You are committed to achieving your goals and to succeed. This includes focusing on “getting things done”, as well as recognizing and taking advantage of opportunities as they arise. You are consistently looking for ways to improve your personal best and see value in continuous improvement. You take accountability for your actions and learn from mistakes
- **Collaboration** - You work collaboratively with others with the common goal of driving positive results. Making meaningful contributions to your team to achieve organizational goals is a priority. You proactively encourage collaboration, build trust and inclusion, and work to establish effective relationships both inside and outside of the organization

**What your day looks like**:

- Liaise with internal and external partners and stakeholders to analyze, define, document, and transform business requirements into functional and non-functional technical system requirements, interaction design, information architecture, and underlying data or processes requirements, including reports and data extracts requirements
- Develop high level and detailed technical specifications in accordance with SDLC, security, governance and architecture documentation objectives
- Work closely with members of the development, infrastructure and QA teams to review system requirements specification, and make sure that the implemented solutions meet customer expectations
- Partner with infrastructure and business teams in order to design solutions and work with users to identify, diagnose and resolve business system issues or deficiencies proactively
- Assists with implementation of vendor software releases and custom solutions into multiple environments
- Provide time and cost estimates for customer service activities from inputs of different stakeholders
- Develop and maintain effective and collaborative working relationships with customers, business units, partners and service providers to drive projects and services being delivered successfully

**Requirements**:
**Your experience and skills**:

- Post-secondary degree/diploma in the field of computer science, engineering or information systems
- 5+ years of related experience working in a complex environment
- Expert knowledge using Microsoft SQL Server and/or ORACLE, and Relationship Database principles
- Knowledge of database design and file management techniques
- Completion of the CSC/IFIC Operations course would be an asset
- Excellent written and oral communication skills, with the ability to establish and maintain effective working relationships with various levels of management, staff and external clients
- Ability to work independently within a team, multi-task and manage competing priorities
- Excellent knowledge of applicable data privacy practices and laws
- Understanding of Services Agreements as related to commercial IT systems
- Experience in supporting wealth management and/or credit unions business would be an asset
- Fluent communication skills in English are required and bilingual skills in French are an asset

**Benefits**

We thank all applicants for their interest, however only those selected for further consideration will be contacted.

No recruiters or agencies, please.

**Company Overview**:
Aviso is a leading wealth management and investment services supplier for the Canadian financial industry, with over $120 billion in total assets under administration and management, and over 1,000 employees. We’re building a technology-enabled, client-centric wealth management ecosystem. Our clients include our partners, advisors, and investors. We’re a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach.

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