System Navigator

4 weeks ago

Kingston, Canada Kingston Health Sciences Centre Full time

As a member of the Clinical Support Team at KidsInclusive, the System Navigator
- FASD Worker will support families of children and youth with FASD by leading the development of strengths based support plan for children/ youth with FASD or suspected FASD. The FASD Worker will work with the family, service providers and educators to build capacity for supporting the child/youth and identify strategies to meet the specific needs of the child/youth and family based on the best available evidence of FASD supports. The FASD Workers will be knowledgeable about FASD and will complement the current efforts of service providers within their community to provide direct intervention support, collaboration and system navigation across multiple sectors, such as health, education, youth justice, community and social services, post-secondary, and employment and training. The FASD Worker will connect children and youth with FASD, their families and service providers to interventions and supports including those developed through the other components of the FASD Strategy. The FASD Worker provides direct and indirect client care; assists in providing departmental support; documents his/her involvement in client care; maintains communication with all other staff members; supports departmental efforts in Continuous Quality Improvement (CQI) activities; participates in education orientation and public relations, as required; maintains a safe work environment; performs other related duties as assigned

Each employee must demonstrate an awareness of and be responsible for supporting and providing client and family-centered care, including the provision of flexible hours. Employees will demonstrate dignity and respect by being courteous and introducing themselves by name, occupation and role. Wherever possible, the System Navigator will ensure that clients and families receive complete and accurate information and have the opportunity to ask questions.

**DUTIES AND RESPONSIBILITIES**:
**Clinical**:

- In collaboration with children/ youth with FASD, or suspected FASD, and their families develop a strengths-based support plan driven by the goals, vision and concerns of the family,
- Support connections to diagnostic supports (as available),and provide information to families as post-diagnosis support.
- Support connections to other services and, with consent, share information and the service plan so the family doesn’t have to repeat their story.
- Work with the family, service providers and educators supporting the child/youth to build capacity and identify strategies to meet the child’s needs.
- Explore flexible and innovative approaches for service delivery to meet the needs of children/youth and families and to bring forward innovative solutions.
- Provide information to parents, caregivers and school personnel about behavioural symptoms associated with FASD and helpful approaches.
- If a child/youth has multiple and complex needs and their family requires the more intensive support of a Service Planning Coordinator and the Coordinated Service Planning Process, support the connection to a dedicated Service Planning Coordinator and remain involved as part of the Coordinated Service Planning team.
- Work with youth, and their family and service providers across sectors to plan for a transition from child and youth services to adult services, if required.
- At a local system level, work to improve awareness of FASD and support local cross-sectoral planning tables (such as Special Needs Strategy Cross-Sectoral Committees) to identify gaps and opportunities for improving supports for FASD.
- Engage with different cultural groups (e.g. Indigenous, francophone to discuss how to best meet needs of children and youth with FASD in their communities.
- Facilitate parent-to-parent connections.
- Participate in provincially-offered training to increase their own and their organization’s capacity to support children and youth with FASD and their families.

**Administrative**:

- Maintain a record of all daily activities in AlayaCare as per KidsInclusive policy
- Ensure maintenance of all client information, in accordance with privacy legislation and KHSC/KidsInclusive policies.
- Participate in team meetings, discipline meetings and KidsInclusive meetings
- Provide mentoring, student supervision and shadowing opportunities as requested by management
- Provide input to the development of department and or hospital quality improvement procedures as requested.
- Comply with relevant statistical, clinical and administrative reporting requirements
- Comply with KHSC and KidsInclusive policies and procedures
- Carries out duties in a way that embodies the mission and values of KidsInclusive and KHSC and works co-operatively with fellow employees, supervisors and departments toward the achievement of the organization’s overall goals and objectives
- Assumes other duties that are assigned in accordance with experience, training and qualific

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