Food & Beverage Supervisor
1 week ago
Duties & Responsibilities:
As a Food and Beverage Supervisor, you will play a pivotal role in ensuring the smooth operation of our restaurant. Your primary responsibilities will include:
- Supervising and coordinating the activities of the front-of-house staff, including servers, hosts/hostesses, and bartenders.
- Assisting in staff training, providing guidance on service standards, menu knowledge, and customer interaction.
- Overseeing the dining area to ensure a seamless flow of service, addressing any issues that may arise promptly.
- Monitoring food quality and presentation, collaborating with the kitchen team to maintain consistency and excellence.
- Handling customer inquiries, concerns, and feedback with professionalism and a commitment to guest satisfaction.
- Managing reservations and seating arrangements efficiently, optimizing table turnover and guest satisfaction.
- Collaborating with management to develop and implement strategies for improving service quality and overall customer experience.
- Enforcing health and safety standards, as well as restaurant policies, to create a safe and welcoming environment for both staff and patrons.
- Assisting in the management of inventory, including beverages and supplies, and communicating any restocking needs.
- Set-up, operate and dismantle audio-visual equipment;
- Demonstrate a strong working knowledge of maintenance and usage of all Audio-Visual equipment;
- Conduct appropriate coaching and accountability of food and beverage associates when service, performance, or cleanliness standards are not met;
- Any and all other work as required to complete the primary purpose of the position.
- Resolves problems and executes service recoveries if necessary to ensure guest satisfaction
- Supervises staff's punctuality and adherence to uniform and appearance standards.
- Interacts with staff on a regular basis to communicate needs and goals while providing employees with the opportunity to share ideas and exchange feedback.
- Report all product/service defects and takes ownership to get these deficiencies resolved.
- Understands POS systems and has the capacity to perform basic functions on the servers' stations
- Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management.
- Performs any other duties as assigned by Manager.
- Previous Leadership experience required
- Smart serve certificate required
- Competent in all Microsoft office component is an asset.
**Benefits**:
- Competitive salary based on experience.
- Opportunities for professional growth and advancement within a well-established restaurant.
- Positive and collaborative work environment.
- Staff discounts on meals and beverages.
- Full-time benefits package, including health insurance and paid time off.
**Qualifications**:
- Previous experience in a customer-client service role industry is required.
- Strong leadership skills with the ability to motivate and guide a team to deliver exceptional service.
- Excellent communication and interpersonal skills to interact effectively with customers, staff, and management.
- In-depth knowledge of food and beverage operations, including menu items, wine, and cocktail offerings.
- A customer-centric mindset with a genuine passion for providing outstanding guest experiences.
- Familiarity with health and safety regulations and a commitment to maintaining a clean and safe environment.
- Flexibility to work evenings, weekends, and holidays as needed.
Pay: From $18.50 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Whitby, ON L1N 1X8: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Smart Serve (preferred)
Work Location: In person
Expected start date: 2024-07-01
-
Food & Beverage Supervisor
2 months ago
Whitby, Canada Brothers Restaurant d.b.a. Brothers Ristorante Full timeDuties & Responsibilities: As a Food and Beverage Supervisor, you will play a pivotal role in ensuring the smooth operation of our restaurant. Your primary responsibilities will include: - Supervising and coordinating the activities of the front-of-house staff, including servers, hosts/hostesses, and bartenders. - Assisting in staff training, providing...
-
Food and Beverage Server
3 weeks ago
Whitby, Canada Halibut House Fish and Chips Full time**About us** Halibut House Fish and Chips is a small business in Brooklin Ontario. We are customer-centric and fast-paced. Our work environment includes: - On-the-job training - Flexible working hours **Duties**: - Provide excellent customer service to guests - Take and serve beverage orders accurately and efficiently - Prepare and serve alcoholic and...
-
Food and Beverage Server
3 weeks ago
Whitby, Canada Pur and Simple Full timeEducation: No degree, certificate or diploma - Experience: Experience an asset **Work setting**: - Restaurant **Tasks**: - Address customers' complaints or concerns - Prepare and serve specialty food at customers' tables - Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings - Describe menu items...
-
Food Service Supervisor
2 weeks ago
Whitby, Canada Papa John's Pizza Full timeFood Service Supervisor **Responsibilities**: - Establish methods to meet work schedules - rain staff in job duties, sanitation and safety procedures - Supervise and co-ordinate activities of staff who prepare and portion food - Estimate and order ingredients and supplies - Prepare budget and cost estimates - Maintain records of stock, repairs, sales and...
-
Food and Beverage Server
3 weeks ago
Whitby, Canada Halibut House Fish and Chips Full timeResponsibilities: - Greet and welcome customers in a friendly and professional manner - Take customer orders accurately and efficiently - Prepare and serve a variety of beverages, including alcoholic and non-alcoholic drinks - Provide excellent customer service by addressing customer inquiries and concerns - Maintain cleanliness and organization of the bar...
-
Food and Beverage Server
3 weeks ago
Whitby, Canada Halibut House Fish & Chips, Brooklin Full timeOverview: **Duties**: - Greet customers warmly and take their orders promptly - Prepare and serve beverages in accordance with company standards - Maintain cleanliness and organization of the server area and restaurant - Upsell additional items when appropriate - Handle cash and credit transactions accurately **Skills**: - Knowledge of food safety...
-
Food and Beverage Server
7 days ago
Whitby, Canada Halibut House Fish & Chips, Brooklin Full timeOverview:Duties: Greet customers warmly and take their orders promptly Prepare and serve beverages in accordance with company standards Maintain cleanliness and organization of the server area and restaurant Upsell additional items when appropriate Handle cash and credit transactions accuratelySkills: Knowledge of food safety guidelines Ability to work in a...
-
Supervisor, Back of House, Lbe
2 weeks ago
Whitby, Canada Cineplex Full timeWork location: Whitby Centrum Playdium City: Whitby What you will do: Do you have a passion for new and exciting nationwide business ventures? Would you love to be part of a team that’s set to expand from coast to coast in Canada? Do you want to play a crucial role in changing the landscape of entertainment in Canada? Now that I have your attention and...
-
Supervisor, Back of House, Lbe
4 weeks ago
Whitby, Canada Cineplex Full timeWork location: Whitby Centrum Playdium City: Whitby What you will do: Do you have a passion for new and exciting nationwide business ventures? Would you love to be part of a team that’s set to expand from coast to coast in Canada? Do you want to play a crucial role in changing the landscape of entertainment in Canada? Now that I have your attention and...
-
Supervisor, Back of House, Lbe
4 weeks ago
Whitby, Canada Cineplex Full timeCineplex Careers - See Yourself Here! Proudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence. Your work location: Whitby Centrum Playdium City: Whitby What you will do: Do you have a passion for new and exciting nationwide business ventures? Would you love to...
-
Supervisor, Back of House, Lbe
2 weeks ago
Whitby, Canada Cineplex Full timeProudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence. Work location: Whitby Centrum Playdium City: Whitby What you will do: Do you have a passion for new and exciting nationwide business ventures? Would you love to be part of a team that’s set to expand...
-
Supervisor, Back of House, Lbe
1 week ago
Whitby, Canada Cineplex Full timeWork location: Whitby Centrum Playdium City: Whitby What you will do: Do you have a passion for new and exciting nationwide business ventures? Would you love to be part of a team that’s set to expand from coast to coast in Canada? Do you want to play a crucial role in changing the landscape of entertainment in Canada? Now that I have your attention and...
-
food service supervisor
1 month ago
Whitby, Canada Brothers Restaurant Full timeEducation: Secondary (high) school graduation certificateExperience: 1 to less than 7 monthsWork settingRestaurantTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation Hire...
-
food service supervisor
1 month ago
Whitby, Canada Brothers Restaurant Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateWork settingRestaurantTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation Hire food service...
-
food service supervisor
1 month ago
Whitby, Canada PAPA JOHN'S PIZZA Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 years or equivalent experienceWork settingFood service establishmentRestaurantTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate...
-
food service supervisor
2 weeks ago
Whitby, Canada PAPA JOHN'S PIZZA Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 years or equivalent experienceWork settingFood service establishmentRestaurantTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate...
-
food service supervisor
3 weeks ago
Whitby, Canada PAPA JOHN'S PIZZA Full timeEducation: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceWork settingFood service establishmentRestaurantTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and...
-
food service supervisor
7 days ago
Whitby, Canada PAPA JOHN'S PIZZA Full timeEducation: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceWork settingFood service establishmentRestaurantTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and...
-
food service supervisor
1 month ago
Whitby, Canada PAPA JOHN'S PIZZA Full timeEducation: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceWork settingFood service establishmentRestaurantTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and...
-
Supervisor, Back of House, Lbe
7 days ago
Whitby, Canada Cineplex Full timeWork location:Whitby Centrum PlaydiumCity:WhitbyWhat you will do:Do you have a passion for new and exciting nationwide business ventures? Would you love to be part of a team that's set to expand from coast to coast in Canada? Do you want to play a crucial role in changing the landscape of entertainment in Canada? Now that I have your attention and have...