Heavy Equipment Technician
3 weeks ago
**Role**:
The incumbent will perform repairs and/or maintenance and/or assembly at the customer's premises or on the worksite or in the shop, on all Komatsu products as well as other products sold by SMS Equipment.
- Must answer and return customer calls.
- Must develop is territory by seeking new customers and maintaining existing customers.
- Must organize his work schedules to maintain optimum productivity.
- Analyse failure and repair required.
- Complete a full report on the repairs and identify the cause of failure for each problem encountered.
- Order parts to complete repairs.
- Adjust, repair and/or replace defective parts.
- Test the equipment once repaired to ensure proper operation and that the repairs meet with customer's requirements.
- Clean, lubricate and perform regular maintenance on equipment.
- Meet scheduled time allotments for repairs.
- Notify Supervisor and/or customer of all repairs needed on machines.
- Once work is completed, sign the work order, request credit for unused parts, collet all documentation (external purchases, etc.) and forward to Supervisor for invoicing.
- Always be aware of the impact of any discussion with customers pertaining to performance of products sold by SMS Equipment.
- Work safely.
- Perform any other tasks assigned by Supervisor.
**Requirements**:
- Certification as Heavy Equipment Technician or equivalent.
- Minimum 3 years of experience in troubleshooting electrical and hydraulic systems.
- Knowledge of Komatsu products would be an asset.
- Advanced knowledge of computer software’s and working with a portable unit.
- Hardworking, proactive, self-reliant, team worker and focused on customer service.
**This is a very exciting time to be a part of SMS Equipment.**
**We are one of the largest Komatsu dealers in the world and believe our continued growth is a result of our highly skilled and engaged employees who deliver excellence in the workplace.**
**Our growth means your success.
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