Business Analyst

3 weeks ago

Toronto, Canada Softline Technology Full time

Description

**Responsibilities/Assignment Deliverables**:
They will work in partnership with clients, advising them how to use information management (IM) and/or information technology in order to meet their business objectives or overcome problems with the goal of improving the efficiency of an organization’s I&IT systems.

The** **Business Analyst / Quality Analyst Consultant (BA/QA) performs requirement analysis, including review of documentation, user manuals, interviewing / joining requirements workshops for new client onboarding to OPSdocs. Creation of detailed and comprehensive test strategies, plans, schedules, and test cases. Creation / review of user acceptance test cases based on the test scenarios defined. Coordination of the full defect lifecycle from discovery and triage through to documentation, communication, resolution, and verification.

Key deliverables for this position:

- Requirement analysis - includes review of documentation, user manuals, interviewing / joining requirements workshops etc.
- Creation of detailed and comprehensive test strategies, plans, schedules, and test cases
- Creation / review of user acceptance test cases based on the test scenarios defined
- Coordination of the full defect lifecycle from discovery and triage through to documentation, communication, resolution, and verification
- Executes tests (functional and regression) manually or using automated tools to compare results with requirements, to verify test requirements, to identify defects, and to ensure compliance (e.g., systems, functionality, etc.)
- Executes and validates test set-up to ensure the environment is ready for testing.
- Identifies and provides initial analysis to develop and implement appropriate actions.
- Prepare documentation and present progress reports to clients
- Documents test results to support the efficient resolution of problems and to capture defect data.
- Communicates test results with others (e.g., management, development teams, business users, etc.) to provide updates (e.g., estimated project end date, defects, functionality, etc.).
- Enters data in the defect management tool to report variances from expected results.
- Verifies defects are fixed to ensure expected results are met.
- Reviews project schedules to ensure timely test execution within established timeframe.
- Knowledge and some understanding of Information Management principles, concepts, policies, and practices
- SKILLS**EXPERIENCE REQUIREMENTS**

**_BUSINESS ANALYST AND QUALITY ASSURANCE EXPERIENCE: 35%_**
- SYSTEM TESTER/BUSINESS ANALYST WITH 5+ YEARS OF EXPERIENCE IN REQUIREMENT GATHERING, DEVELOPING BUSINESS REQUIREMENT DOCUMENTS, PROCESS MAPS, PLANNING, ORGANIZING AND IMPLEMENTING TESTING EFFORTS.
- EXPERIENCE WITH MANUAL FUNCTIONAL AND NON-FUNCTIONAL, UAT AND AODA TESTING
- EXPERIENCE LEADING AND CONDUCTING BUSINESS ANALYSIS FOR BUSINESS PROJECTS TO ASSESS CLIENTS’ BUSINESS PROBLEMS OR OPPORTUNITIES, DOCUMENT THE TECHNICAL BUSINESS REQUIREMENTS TO MEET THE FUNCTIONAL REQUIREMENTS.
- EXPERIENCE DEVELOPING HIGH-LEVEL COST ESTIMATES BASED ON THE SCOPE AND TIMELINES.
- KNOWLEDGE OF APPLICATION DEVELOPMENT METHODOLOGIES, TECHNIQUES AND METHODS.
- KNOWLEDGE USING TOOLS TO SUPPORT WEB ACCESSIBILITY TESTING IN SUPPORT OF AODA LEGISLATION
- KNOWLEDGE AND EXPERIENCE WORKING IN AGILE-SCRUM ENVIRONMENT, USING STANDARD AND DEVOPS PROCESSES AND TOOLS
- CROSS TRAINING TO PROJECT AND TEAM MEMBERS

**_ BUSINESS ANALYSIS AND QUALITY ASSURANCE EXPERIENCE: 35%_**
- ANALYSIS AND DESIGN METHODOLOGY, TECHNIQUES; STRUCTURED TESTING
- EXPERIENCE ON A MEDIUM SIZED PROJECT AS A BUSINESS ANALYST OR FUNCTIONAL CONSULTANT
- KNOWLEDGE AND EXPERIENCE WITH OPENTEXT CONTENT SUITE AND OTHER OPENTEXT PRODUCTS.
- KNOWLEDGE OF THE SYSTEMS DEVELOPMENT CYCLE (SDLC), SOFTWARE TEST LIFE CYCLE (STLC), PROJECT MANAGEMENT.
- EXPERIENCE ENTERPRISE BUSINESS ARCHITECTURAL CONCEPTS IN ORDER TO ENSURE THAT RECOMMENDED TECHNOLOGIES ARE CONSISTENT.
- EXPERIENCE DEVELOPING BUSINESS CASES FROM START TO FINISH
- SERVICE DELIVERY MANAGEMENT, PORTFOLIO, PROGRAM/PROJECT MANAGEMENT AND RESOURCE MANAGEMENT TO MANAGE THE BUSINESS ANALYSIS TO CLIENTS AND PROVIDE RECOMMENDATIONS ON CLIENTS’ I&IT BUSINESS AND INFRASTRUCTURE NEEDS.
- DOCUMENTING AND ANALYSIS OF BUSINESS REQUIREMENTS AND FUNCTIONAL DESIGNS
- KNOWLEDGE OF RISK AND EVIDENCE-BASED TESTING
- ANALYSIS OF BUSINESS RULES. CREATION OF THE TEST CASES, TRACEABILITY MATRIX
- DEFINING THE EXPECTED RESULTS
- CREATION OF TEST DATA, TEST SCENARIOS AND TEST USER ACCOUNTS
- CREATION OF DATABASE QUERIES TO SELECT TEST DATA AND ENSURE DATABASE INTEGRITY
- EXPERIENCE IN ENTRY, EXIT AND ACCEPTANCE TESTING CRITERIA
- PUBLIC SECTOR EXPERIENCE

**COMMUNICATION SKILLS 30%**
- STRONG COMMUNICATION SKILLS TO PREPARE DOCUMENTATION, INCLUDING BUT NOT LIMITED TO; REPORTS, REVIEWS, ASSESSMENTS
- ABILITY TO PRESENT IDEAS AND SUGGESTIONS CLEARLY AND EFFECTIVELY AND IN A USER FRIENDLY MANNER; MAINTAIN A HIGH LEVEL OF CUSTOMER SERVIC

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