Temporary Full Time Housing Intervention Worker

6 months ago

Windsor, Canada Housing Information Services Full time

**Housing Intervention Worker Job Specifications**

**Reports to: Housing Intervention Program Lead**

**Education & Skills**: Post secondary education, completed Accredited Canadian University with a minimum of a Bachelor Degree in Social Work and 2-3 years recent and relevant experience working with low income / marginalized clients. Ability to treat clients in a way which is non-judgmental and without bias. Ability to work with community agencies and collaborators.

**Work Experience**: Capable of working both on own initiative and in a team environment, support clients who are experiencing homelessness, and / or emotional / social / behavioral difficulties. Proven interpersonal and communication skills. Working knowledge of the Windsor-Essex By-Names Prioritized List, Coordinated Access**, **Windows, Excel, Internet, and standard office equipment is essential.

**Knowledge**: Recent and relevant working knowledge of the Social Services, Community Agencies and Housing Related Programs. Current knowledge of best practice models, including: Housing First, Harm Reduction, Knowledge of housing and homelessness issues in Windsor-Essex preferred. Knowledge of CHR, BNPL, and Rent Supplement guidelines.

Knowledge of transitional and permanent housing resources, including social housing and housing with supports, throughout Windsor-Essex.

**Other Requirements**:

- **Policies and Procedures**_:_ Adheres to all organization policies and procedures and make recommendations where applicable. Able to relate to routine operations in a manner that is consistent with existing solutions to problems; log work activities.
- **Handle Multiple Tasks / Requests**_**: Able to deal with frequent change, delays, multiple requests (phone & in-person), high volume of requests, while addressing written tasks, unexpected events, etc.
- **Spoken and Written Communication**_**: Able to clearly present information through the spoken word (telephone & in-person) and in writing, and to document activities; to read and interpret written information, and to listen well.
- **Interaction**:_Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport. Awareness and sensitivity to clients experiencing homelessness as well as the needs of the vulnerable sector, an asset.
- **Organization and Planning**:_ Attention to detail when completing tasks, with excellent organizational skills and the ability to manage a varied caseload. Provides regular reports regarding activities and housing outcomes.
- **Problem Solving**:_ Able to assist in ensuring housing goals are met. Ability to provide excellent co-ordination, consultation, interpersonal, negotiation / mediation, facilitation, creative problem solving, critical analysis and information synthesis skills.
- **Safety**:_ Demonstrates skill around personal safety, de-escalation of clients and ability to advocate for responsible harassment-free behaviour. Criminal Reference and Vulnerable Sector Checks required. Non-violent Crisis Intervention certification an asset. Updated CPR and First Aid Certification required.

**Relevant Work**

**Environment**: The work week will be a minimum of 37.5 hours, including availability and flexibility for evening and weekend work as required. Must own effective mode of transportation and a valid Ontario driver’s license. Must provide up-to-date police clearance and proof of insurance and proof of endorsement OPCF6 from automobile insurance company.

**Disclaimer**:The job specifications indicate the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. The incumbent may be asked to perform other sundry duties as required.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Bachelor's Degree (required)

**Language**:

- English (required)

Licence/Certification:

- B.A. in Social Work (required)

Work Location: In person

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