Dental Administrator

3 weeks ago


Ottawa, Canada MCA Dental Full time

If you don't have dental specific experience, we are happy to train. Customer-service background is key along with a solid ability to use a computer and a mind-set to learn something new

**About Us**:

- Bright and cheerful, our office is like its own greenhouse - we have a large variety of plants filling our office space
- Great team, we love to laugh and aim to make every shift at the office an enjoyable one
- Dental Software: OPUS (*we are happy to train)
- Employer paid health benefits (medical, dental, adjunct health and more) for you and your family
- Uniform allowance yearly
- Annual CPR renewal
- Continuing education opportunities
- Free parking
- Easy 416 highway access

**Office Hours**:
**Mon-Tues**: 8:00am - 5:00pm

**Wednesday**: 10:00am - 7:00pm

**Thursday**: 8:00am - 5:00pm

**Friday**: Occasional from 9:00am - 2:00pm

**About the Role**:
As a Dental Administrator, you are responsible for identifying gaps in the clinical schedule and making recommendations to the Office Manager
- Establish strong patient relationships while maintaining professionalism;
- Demonstrate active listening and empathy to patients using effective communication skills;
- Assist in updating and maintaining client dental records and appointments;
- Treatment coordination and scheduling;
- Preparing and sending pre-determinations;
- Following up on outstanding treatment;
- Confirming upcoming appointments;
- Billing, invoicing, taking payments, ensuring end of day balance;
- Opening/closing duties, including POS system and ensuring end of day processes are complete;
- Additional duties, as required.



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